About CRM Property Management

Full Service Property Management

What Makes Our Property Management Company The Best?

Trustworthy, dependable, experienced.

CRM Properties has built a reputation as the most trusted property management company in the Kokomo area. We serve all areas of Kokomo, Russiaville, Greentown, Galveston, Tipton and Peru. With over 10 years in the business we have the experience that brings value to any investor. Each member of our property management team is highly trained and specializes in a different part of the management process. We are licensed real estate agents and members of the National Association of Residential Property Managers.

Our mission is to better our community by offering high quality rental properties, assist property owners and investors achieve financial success and deliver a great rental experience to tenants.

Our Property Management Team

Chris Mullinax

Chris Mullinax

Broker Owner & New Business Development

Julie Mullinax

Julie Mullinax

Operations Manager

Heather Johnson

Heather Johnson

Property Manager

Bethany Shoffner

Bethany Shoffner

Property Manager

Amanda Mendenhall

Amanda Mendenhall

Leasing Agent

Bethan Johnson

Bethan Johnson

Property Management Assistant

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Audra Cannon

Resident Services Coordinator

Lynda Simpson

Lynda Simpson

Bookkeeper

Darin Olson

Darin Olson

Maintenance Manager

We’ve been tenants for going on 2 years. We’ve love the place we rent, & CRM was the only place that allowed us to have our dog AND cat (so many places wouldn’t allow cats). The office staff has always been wonderful, any questions we had were quickly answered. Haven’t had any issues with CRM in all the time we’ve been here, and plan to sign for another year.

Quartnie

Tenant

Property Management Guarantees and Services

CRM Properties is so confident in our work that we guarantee the results will meet your expectations.

Depending on which management package you choose, we offer numerous guarantees so you can rest assured that your property is well cared for.

A 30-Day Lease Guarantee which protects you from extended vacancies.

A Leasing Guarantee which protects you against excessive turnover.

An Eviction Guarantee which saves you from having to shoulder all the legal fees.

A Pet Guarantee to make sure your property is cared for.

Our Satisfaction Guarantee which holds us accountable as your property management company.

Wastewater Lien Guarantee - a lien will not be placed on your property or we pay to remove it.

What Our Customers Say About Us

4.9 /5
58 Reviews

Google CRM Properties Ernie
Overall, very happy with their management as I live in California and been through a previous company in Kokomo and several in other out-of-state locations. I'll give them a 5-star, but only one, small complaint is that a Kokomo duplex property had a history of not staying rented very long. It is an unusual house-converted-into-a duplex configuration - and when CRM started I suggested we go ahead and convert it into a regular house again in order to get a more long-term tenancy. They talked me out of it and here we are a year later with 1-2 vacancies in this past year.
CRM Properties replied:
Ernie, we greatly appreciate you as an owner and want to thank you for allowing us the opportunity to provide you with our services. Thank you so much again for your feedback! We hope you have a great day!
Google CRM Properties Joshua
CRM Properties replied:
Joshua Gibson, I am sorry to see the 1 star review. We would like to see what we can do to improve this rating. Please call our office so we can discuss this with you and hopefully fix what you are having issues with.
Google CRM Properties Nathan
Great people to work with.
Google CRM Properties Mindy
I moved into one of the CRM Properties in November. A time when it is hard to find good rental properties CRM was available with a variety of locations to view. Bethany the property manager has done a great job expressing any concerns that I have had. Every time I have had a maintenance request they have done an excellent job at addressing the concerns. I have a few things they are still working on, but they do check in periodically to give me updates.
Google CRM Properties Tina
I am a new renter from CRM properties and I think this process has gone super easy! I am super happy with the staff and all their help I look forward to working with them in the future!!!

Want to Learn More?

If you are interested in learning more about our property management services, available rental properties or have a general question about the application process, touring a home or the leasing process leave us a message and we will be in touch!

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CRM Property Management

2626 S Webster St.
Kokomo, IN 46902
P: (765) 459-8034
chris@crmproperties.net

Madison Simpson

Business Development Manager

Madison is our current Business Development Manager (BDM). She is the main point of contact for prospective owner clients who are interested in learning more about professional property management or considering working with CRM Properties.

Prior to her role as BDM, she was our Resident Service Coordinator where she served as our initial point of contact for tenants and assisted all callers and walk in appointments.

Airynne Mhgdadaro

Property Manager Assistant

Airynne is a Property Manager Assistant. She helps the Property Managers with coordinate lease agreements, lease renewals and addresses delinquent utility bills.

Bethan Johnson

Property Management Assistant

Bethan is a Property Manager Assistant. She performs all property inspection and evaluations, creates tenant invoices and oversees disposition of security deposits.

Why choose CRM Properties?

We have the best selection of homes in the Kokomo area. Our staff’s dedication to customer service leads to a swift response to maintenance and tenant questions.

 

What is your screening process?

We verify income with copies of pay stubs and verification from your employer. We check court records for any judgments and criminal activity. We also contact your previous landlords directly for a referral. We will verify that the person we call is actually your landlord.

 

Are pets allowed?

Most homes allow pets. We do have breed and size restrictions. We limit the number of allowed pets and you must provide proof of vaccinations on all pets. We charge an additional $25 per month and $150 additional deposit.

 

How much is the damage deposit?

The damage deposit is equal to one month’s rent. An additional $150 is required for all pets.

 

How long of a lease must I sign?

Our leases are typically one year. During winter months we structure our leases to expire during the spring.

 

How do I pay my rent?

You can pay rent in person with a personal check, cashier’s check or money order. You may set up an e-payment or direct deposit. You may also mail your rent or use our dropbox.

 

What happens if I can’t pay my rent on time?

We do not make arrangements on rent. Rent is due on the 1st of each month. Late fees start on the 5th. If we do not receive rent by the 15th we file an eviction. You may stop the eviction if you pay rent in full prior to the eviction date.

 

How are utilities handled?

Utilities are typically the tenant’s responsibility. Utilities must be transferred into the tenants name prior to signing the lease. If the tenant is responsible for the sanitation bill and fails to pay it, we reserve the right to increase the monthly rent and include sanitation in the rent.

 

What do I do if I have a maintenance request?

Why choose CRM Properties?

 

What do you charge?

 

When do I get paid?

 

How much is the damage deposit?

 

How long will it take to get my property rented?

 

How do you market my property?

 

What is your approval process for tenants?

 

What is the tenant deposit and length of lease?

 

Do you accept pets?

 

What is the eviction process?

Amanda Mendenhall

Leasing Agent

Amanda is our Leasing Agent. She oversees property showings and screens applicants.

Bethany Shoffner

Property Manager

Bethany is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience.

Hannah Dobbins

Resident Service Coordinator

Julie Mullinax

Operations Manager

Julie is our Operations Manager. She oversees the staff and the day to day operations of our company.

Heather Johnson

Property Manager

Heather is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience

Jennifer Koenig

Resident Services Coordinator

Jennifer is our Office Assistant. She assists the Property Managers with all property and social media marketing.

Amanda Marshall

Maintenance Coordinator

Theresa Cain-Rush

Property Management Assistant

Darin Olson

Maintenance Manager

Darin is our Maintenance Manager. He investigates maintenance issues and offers suggestions and estimates for repairs.

Lynda Simpson

Bookkeeper

Lynda is our Bookkeeper. She handles all accounts payable and receivables. She also coordinates all owner and tenant billing.

Chris Mullinax

Broker Owner & New Business Development

As President and Owner of CRM Properties Chris helps generate new business and works on making sure the business is compliant with all local, state and national laws and ordinances.

Call us at (765) 459-8034 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

Get A Free Rental Analysis

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