About CRM Property Management

Full Service Property Management

What Makes Our Property Management Company The Best?

Trustworthy, dependable, experienced.

CRM Properties has built a reputation as the most trusted property management company in the Kokomo area. We serve all areas of Kokomo, Russiaville, Greentown, Galveston, Tipton and Peru. With over 10 years in the business we have the experience that brings value to any investor. Each member of our property management team is highly trained and specializes in a different part of the management process. We are licensed real estate agents and members of the National Association of Residential Property Managers.

Our mission is to better our community by offering high quality rental properties, assist property owners and investors achieve financial success and deliver a great rental experience to tenants.

Our Property Management Team

Chris Mullinax

Chris Mullinax

Broker Owner & New Business Development

Julie Mullinax

Julie Mullinax

Operations Manager

Heather Johnson

Heather Johnson

Property Manager

Bethany Shoffner

Bethany Shoffner

Portfolio Manager

Amanda Mendenhall

Amanda Mendenhall

Leasing Agent

Bethan Johnson

Bethan Johnson

Turn Coordinator

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Audra Cannon

Tenant Manager

Lynda Simpson

Lynda Simpson

Bookkeeper

Darin Olson

Darin Olson

Maintenance Manager

Stacy Gentry

Stacy Gentry

Maintenance Coordinator

Jennelle Glassburn

Jennelle Glassburn

Tenant Manager

Airynne Magdadaro

Airynne Magdadaro

Property Manager Assistant

Bella

Bella

Greeter and Staff Therapist

We’ve been tenants for going on 2 years. We’ve love the place we rent, & CRM was the only place that allowed us to have our dog AND cat (so many places wouldn’t allow cats). The office staff has always been wonderful, any questions we had were quickly answered. Haven’t had any issues with CRM in all the time we’ve been here, and plan to sign for another year.

Quartnie

Tenant

Property Management Guarantees and Services

CRM Properties is so confident in our work that we guarantee the results will meet your expectations.

Depending on which Indiana property management package you choose, we offer numerous guarantees so you can rest assured that your property is well cared for.

A 30-Day Lease Guarantee which protects you from extended vacancies.

A Lease Guarantee which protects you against excessive turnover.

An Eviction Protection which saves you from having to shoulder all the legal fees.

A Pet Damage Protection Guarantee to make sure your property is cared for.

Our Appliance Guarantee, which holds us accountable as your property management company.

Wastewater Lien Guarantee - a lien will not be placed on your property or we pay to remove it.

What Our Customers Say About Us

4.4/5
4.4 /5
146 Reviews

Google
5.0/5
Google CRM Properties Suzanne
Hayley Evans did my annual walk through. Hayley was very nice & professional.
CRM Properties replied:
Hello Suzanne, thank you for your praise and kind comments about me. I really appreciate them, and appreciate you being our tenant! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! It was nice meeting you, and I look forward to seeing you again.
Google
5.0/5
Google CRM Properties Jason
Everyone at CRM has been great since we moved into our new property not too long ago. The ease of the application process to the wonderful maintenance staff have been awesome! Thank you especially to Amanda Mendenhall for helping us find a great home and helping with the process. You communicated with us every step of the way and made it very easy! Thanks again!
CRM Properties replied:
Jason, we are so happy to read such a great review about CRM Properties! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google
5.0/5
Google CRM Properties Taylor
Stacy does a fantastic job of getting maintenance requests answered and taken care of in a timely manner. Had no issues getting the issue fixed and was offered several scheduling options to make sure there was someone home without causing any inconveniences. As someone who works different days/shifts all the time, having various time and day options was a tremendous help in getting the issue I had resolved!
CRM Properties replied:
I really appreciate the 5 star review and kind words. It is our goal handle things as quickly as possible with our focus being you. I am always here if anything else comes up. Thank you again and have a fantastic week.
Google
1.0/5
Google CRM Properties Doug
Not receiving the service and support I was initially told. Not getting direct answers to my questions. What I do receive is double talk. So far I am very disapppointed with CRM.
CRM Properties replied:
Doug,
I am sorry your experience is not what you were expecting. Please call our office and ask to speak with our operations manager about your concerns so we can make sure we are meeting your expectations.
Google
5.0/5
Google CRM Properties Laura
As a new tenant, I have been very impressed with how quickly Stacy replied to my requests. I had a closet door come off of the track. Immediately, Stacy responded and had the issue fixed in a very timely manner. I have a feeling this apartment is going to be a great fit! Thank-you again Stacy!
CRM Properties replied:
Laura, thank you so much for the review 😊 I'm happy we were able to take care of this for and I hope you love your new home. Have a great weekend!

Want to Learn More?

If you are interested in learning more about our property management services, available rental properties or have a general question about the application process, touring a home or the leasing process leave us a message and we will be in touch!

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CRM Property Management

2626 S Webster St.
Kokomo, IN 46902
P: (765) 459-8034
chris@crmproperties.net

Bethan Johnson

Turn Coordinator

Bethan is a Property Manager Assistant. She performs all property inspection and evaluations, creates tenant invoices and oversees disposition of security deposits.

Why choose CRM Properties?

We have the best selection of homes in the Kokomo area. Our staff’s dedication to customer service leads to a swift response to maintenance and tenant questions.

 

What is your screening process?

We verify income with copies of pay stubs and verification from your employer. We check court records for any judgments and criminal activity. We also contact your previous landlords directly for a referral. We will verify that the person we call is actually your landlord.

 

Are pets allowed?

Most homes allow pets. We do have breed and size restrictions. We limit the number of allowed pets and you must provide proof of vaccinations on all pets. We charge an additional $25 per month and $150 additional deposit.

 

How much is the damage deposit?

The damage deposit is equal to one month’s rent. An additional $150 is required for all pets.

 

How long of a lease must I sign?

Our leases are typically one year. During winter months we structure our leases to expire during the spring.

 

How do I pay my rent?

You can pay rent in person with a personal check, cashier’s check or money order. You may set up an e-payment or direct deposit. You may also mail your rent or use our dropbox.

 

What happens if I can’t pay my rent on time?

We do not make arrangements on rent. Rent is due on the 1st of each month. Late fees start on the 5th. If we do not receive rent by the 15th we file an eviction. You may stop the eviction if you pay rent in full prior to the eviction date.

 

How are utilities handled?

Utilities are typically the tenant’s responsibility. Utilities must be transferred into the tenants name prior to signing the lease. If the tenant is responsible for the sanitation bill and fails to pay it, we reserve the right to increase the monthly rent and include sanitation in the rent.

 

What do I do if I have a maintenance request?

Why choose CRM Properties?

 

What do you charge?

 

When do I get paid?

 

How much is the damage deposit?

 

How long will it take to get my property rented?

 

How do you market my property?

 

What is your approval process for tenants?

 

What is the tenant deposit and length of lease?

 

Do you accept pets?

 

What is the eviction process?

Amanda Mendenhall

Leasing Agent

Amanda is our Leasing Agent. She oversees property showings and screens applicants.

Bethany Shoffner

Portfolio Manager

Bethany is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience.

Hannah Dobbins

Resident Service Coordinator

Julie Mullinax

Operations Manager

Julie is our Operations Manager. She oversees the staff and the day to day operations of our company.

Heather Johnson

Property Manager

Heather is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience

Jennifer Koenig

Resident Services Coordinator

Jennifer is our Office Assistant. She assists the Property Managers with all property and social media marketing.

Amanda Marshall

Maintenance Coordinator

Theresa Cain-Rush

Property Management Assistant

Darin Olson

Maintenance Manager

Darin is our Maintenance Manager. He investigates maintenance issues and offers suggestions and estimates for repairs.

Lynda Simpson

Bookkeeper

Lynda is our Bookkeeper. She handles all accounts payable and receivables. She also coordinates all owner and tenant billing.

Chris Mullinax

Broker Owner & New Business Development

As President and Owner of CRM Properties Chris helps generate new business and works on making sure the business is compliant with all local, state and national laws and ordinances.

Call us at (765) 459-8034 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

Get A Free Rental Analysis

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