Lafayette Property Management Services

CRM Properties provides high-quality, full-service professional property management in Lafayette & the surrounding communities. We’re leaders in the local residential real estate market because we’re knowledgeable, experienced, and results-driven. We have high standards and we work hard to exceed your expectations. Our team is trained to market your rental property, find the best and most qualified tenants, and maintain the home throughout and beyond every tenancy. We’re smart, we’re creative, and we know how important your investment property is to your financial future.

What Can CRM Property Management Do for Landlords Like Me?

You can count on us to manage every detail of the leasing and management process. If you’re worried your tenant won’t pay – we have a strict and rigorous screening process that weeds out the bad tenants. We routinely inspect your home and enforce your lease, which includes on-time rent collection. Don’t worry about property damage, dangerous pets, or other things that can go wrong. We’re here to provide peace of mind and outstanding results. Whether you’re a new landlord or an experienced investor, we will manage your home will all of our resources and all of our energy.

Communication

Communication is one of the most important ways we stand apart from other Lafayette property managers. We value our relationship with owners and tenants. We communicate openly and transparently. You’ll receive a direct phone number for your single point of contact. There’s no risk that you’ll talk to a different person every time you have a question. And, you won’t have to worry about leaving endless messages or sending unanswered emails. Your property manager will connect with you as soon as possible after receiving your message.  

We enforce a strict “same day” response policy with our entire team, and our owners an tenants will never have to wait to hear from us.

Accounting

Money matters are important to every rental property owner, and we deliver peace of mind and practicality. We pay you at the same time every month via direct deposit and ACH transfers. There are no surprises and no excuses. You’ll receive an accounting report and a statement that shows all of your income and expenses, and we’re ready to talk through anything that looks confusing. With our online portal, you can view your account activity and access important documents at any time – day or night. If you’re an out-of-state landlord, this is an especially valuable service.

We also offer end of year portfolio performance reviews. We will analyze incomes and expenses and determine the portfolio is performing at an unacceptable, acceptable or exceptional level.

   

Maintenance

Maintenance is important for two reasons. First, it’s usually your largest investment property expense. Second, tenants are quick to leave a property when their repair needs are unmet. So, we place a huge priority on protecting the condition of your investment and maintaining your home. We take care of routine as well as emergency issues, and we also adopt a preventative maintenance approach, which saves you money and protects the value of your asset. No repair problem has ever improved with time; so we don’t waste any. At CRM Properties, you always work with qualified, reliable vendors, whether they’re part of our in-house maintenance team or contracts we know and love.

Guarantees

We offer many guarantees to give owners piece of mind.

Property Management Guarantees and Services

CRM Properties is so confident in our work that we guarantee the results will meet your expectations.

Depending on which Indiana property management package you choose, we offer numerous guarantees so you can rest assured that your property is well cared for.

30 Day Lease Guarantee badge/logo

A 30-Day Lease Guarantee which protects you from extended vacancies.

Lease Guarantee badge/logo

A Lease Guarantee which protects you against excessive turnover.

Eviction Protection badge/logo

An Eviction Protection which saves you from having to shoulder all the legal fees.

Pet Damage Protection badge/logo

A Pet Damage Protection Guarantee to make sure your property is cared for.

Appliance Guarantee badge/logo

Our Appliance Guarantee, which holds us accountable as your property management company.

Wastewater Lien Guarantee badge/logo

Wastewater Lien Guarantee - a lien will not be placed on your property or we pay to remove it.

A happy couple looking in each other while the husband is holding the house keys

How Much Can You Get For Your Lafayette Property?

We can help you price your home, whether you’re renting out a single-family residence in the suburbs or a downtown loft in a multi-family apartment building. We know the Indianapolis rental market as well as all of its sub-markets. You can count on us to run the numbers, compare the competing properties, and come up with a price that’s designed to reduce your vacancy and attract the best tenants. It will also earn you the most rent.

We have years of experience managing properties in and around Lafayette. Contact us when you’re ready to put your home on the market, and we’ll help you price it right.

Chris and Julie are great people to work with. They are honest fair and hard working. I have multiple properties with them and when I ask for things they are willing to listen and try to make things right. They are continually trying to keep their business on the cutting edge and making it better for investors. I highly recommend them.

Paul

Property Owner

Lafayette Property Management Services:
Choose the Best Price For You

Lease-Only Services
Standard Management
Premium Management
Management Fee 10% 11%
Lease Renewal Fee $125.00 $125.00
Property Evaluation
Price Analysis
Online Marketing Package
Showing Service 7 Days per Week, 12 Hours per Day
Tenant Screening
Tenant Placement - Lease Signing
Vacant Property Updates
Move-In Inspection Form
Move-In Inspection Picture / Video Report
Dedicated Property Manager with Direct Line
24/7 Maintenance Hotline
Tenant Emergency Hotline
Rent Collection w/ Online Options and 3rd Party Sites
Lease Compliance Monitoring
Owner Portal Access
Monthly Statements Online
ACH Payment Service
Year-End Tax Statement
Move-Out Inspection Report
Move-Out Inspection Picture / Video Report
Tenant Required Liability and Renter Insurance
Annual Property Evaluation - w/ Picture Report $40.00
Pet Damage Protection
End of Year Portfolio Performance Analysis
Property Tax Payment Service
Insurance Payment Service
Utility Service Coordination
Utility Payment Service
Rent-Ready Inspection Report
30-Day Leasing Guarantee**
Lease Fulfillment Guarantee**
Sanitation Lien Guarantee
Eviction Protection**

Lease-Only Services

Property Evaluation

We offer a complete evaluation of your property. We will detail any work that needs done to make rent ready and any improvements that may increase the rental value

Price Analysis

We thoroughly research market rates to maximize the rent amount. We also provide statistics on similar rentals in the same area

Online Marketing Package

We focus on online and social media marketing. We use professional quality photos and videos for all of our marketing.

Showing Service 7 Days per Week, 12 Hours per Day

We are showing options to prospective tenants 8:00 a.m. to 8:00 p.m. seven days per week.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes employment checks, income verification, background checks, face-to-face interviews and rental history checks

Tenant Placement - Lease Signing

We have a detailed lease and all necessary addendums. Tenants must sign the lease and deliver a full month’s rent and damage deposit prior to receiving keys.

Vacant Property Updates

During times of vacancy, we update you weekly on the number of showings, feedback from the showings and the status of any applications.

Move-In Inspection Picture / Video Report

Standard Management

10% Management Fee

Lease Renewal Fee

$125.00

Property Evaluation

We offer a complete evaluation of your property. We will detail any work that needs done to make rent ready and any improvements that may increase the rental value

Price Analysis

We thoroughly research market rates to maximize the rent amount. We also provide statistics on similar rentals in the same area

Online Marketing Package

We focus on online and social media marketing. We use professional quality photos and videos for all of our marketing.

Showing Service 7 Days per Week, 12 Hours per Day

We are showing options to prospective tenants 8:00 a.m. to 8:00 p.m. seven days per week.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes employment checks, income verification, background checks, face-to-face interviews and rental history checks

Tenant Placement - Lease Signing

We have a detailed lease and all necessary addendums. Tenants must sign the lease and deliver a full month’s rent and damage deposit prior to receiving keys.

Vacant Property Updates

During times of vacancy, we update you weekly on the number of showings, feedback from the showings and the status of any applications.

Move-In Inspection Form

Prior to moving in we create a detailed move in inspection report with condition details, numerous pictures and videos where necessary

Move-In Inspection Picture / Video Report


Dedicated Property Manager with Direct Line

Each owner has a dedicated property manager that is your single point of contact for all questions.

24/7 Maintenance Hotline

Tenants have access to contact our office 24/7 with maintenance requests.

Tenant Emergency Hotline


Rent Collection w/ Online Options and 3rd Party Sites

We collect rent daily and offer tenants many options for paying such as direct deposit, ACH and the ability to pay rent at most places that offer money orders

Lease Compliance Monitoring

We are constantly monitoring the property and tenant to assure they are follow all rules and regulations detailed in the lease

Owner Portal Access

Owners have anytime, anywhere access into their account where the can retrieve statements, inspection reports, end of year reports and more.

Monthly Statements Online

All owner statements are available through the owner portal

ACH Payment Service

Rent proceeds are delivered to owners through ach direct deposit on the same day every month.

Year-End Tax Statement

All required tax statements are delivered at the end of the year.

Move-Out Inspection Report

Upon the tenant vacating the property we create a detailed move out inspection report detailing the condition at move out and include numerous pictures and videos where needed.

Move-Out Inspection Picture / Video Report


Tenant Required Liability and Renter Insurance


Annual Property Evaluation w/ Picture Report


Pet Damage Protection

Premium Property Management

11% Management Fee

Lease Renewal Fee

$125.00

Property Evaluation

We offer a complete evaluation of your property. We will detail any work that needs done to make rent ready and any improvements that may increase the rental value

Price Analysis

We thoroughly research market rates to maximize the rent amount. We also provide statistics on similar rentals in the same area

Online Marketing Package

We focus on online and social media marketing. We use professional quality photos and videos for all of our marketing.

Showing Service 7 Days per Week, 12 Hours per Day

We are showing options to prospective tenants 8:00 a.m. to 8:00 p.m. seven days per week.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes employment checks, income verification, background checks, face-to-face interviews and rental history checks

Tenant Placement - Lease Signing

We have a detailed lease and all necessary addendums. Tenants must sign the lease and deliver a full month’s rent and damage deposit prior to receiving keys.

Vacant Property Updates

During times of vacancy, we update you weekly on the number of showings, feedback from the showings and the status of any applications.

Move-In Inspection Form

Prior to moving in we create a detailed move in inspection report with condition details, numerous pictures and videos where necessary

Move-In Inspection Picture / Video Report


Dedicated Property Manager with Direct Line

Each owner has a dedicated property manager that is your single point of contact for all questions.

24/7 Maintenance Hotline

Tenants have access to contact our office 24/7 with maintenance requests.

Tenant Emergency Hotline


Rent Collection w/ Online Options and 3rd Party Sites

We collect rent daily and offer tenants many options for paying such as direct deposit, ach and the ability to pay rent at most places that offer money orders

Lease Compliance Monitoring

We are constantly monitoring the property and tenant to assure they are follow all rules and regulations detailed in the lease

Owner Portal Access

Owners have anytime, anywhere access into their account where the can retrieve statements, inspection reports, end of year reports and more.

Monthly Statements Online

All owner statements are available through the owner portal

ACH Payment Service

Rent proceeds are delivered to owners through ach direct deposit on the same day every month.

Year-End Tax Statement

All required tax statements are delivered at the end of the year.

Move-Out Inspection Report

Upon the tenant vacating the property we create a detailed move out inspection report detailing the condition at move out and include numerous pictures and videos where needed.

Move-Out Inspection Picture / Video Report


Tenant Required Liability and Renter Insurance


Annual Property Evaluation w/ Picture Report

40.00

Pet Damage Protection


End of Year Portfolio Performance Analysis

At the end of the year we evaluate the portfolios performance and look for area to improve. We then consult with the owner and formulate a plan for the next year.

Property Tax Payment Service

We can escrow and pay your property tax bill when due.

Insurance Payment Service

We can escrow and pay your property insurance when due.

Utility Service Coordination

We will coordinate service, meet utility companies, disconnect service and pay utility bills.

Utility Payment Service

We will coordinate service, meet utility companies, disconnect service and pay utility bills.

Rent-Ready Inspection Report

We do a detail evaluation on property condition. We then deliver a list of recommended repairs with estimated cost. We found this greatly reduces maintenance during times of occupancy.

30 Day Leasing Guarantee

We guarantee we will lease your property within 30 days!

Lease Fulfillment Guarantee

We guarantee the tenant we place will stay at least 9 months or we will find a new tenant for free!

Sanitation Lien Guarantee


Eviction Protection

We guarantee that if we must evict a tenant that we place, we will pay the necessary costs to remove the tenant!

Multi-property Discount for Landlords and Investors

Call Now For Details

(765) 459-8034

Some restrictions apply.

Working with CRM Properties

Choosing the best Indianapolis property management company will have a huge impact on your investment success. You need a team that’s experienced, reliable, and willing to put in the work to ensure a pleasant and profitable rental experience is easy to achieve.

That’s what we do at CRM Properties. From marketing to tenant screening to leasing and full-service management, you can count on us to maintain your property and protect your investment. We’re the Lafayette property management leaders for a lot of reasons. Find out what it’s like to work with us.

What Our Customers Say About Us

4.4/5
4.4 /5
164 Reviews

Google
4.0/5
Google CRM Properties Alex
Fine experience so far. Noted lots of accounting errors, tho. Charged us stuff that weren't supposed to be charged to us. We the owners just have to be more diligent in reviewing all the monthly owner statements to ensure accuracy and bring inaccuracies to the Managers attention. Otherwise they have been fine. Responsive on the most part and always pleasant to work with. Since we began (1.5 year), we have had 3 different managers. Bethany has been communicative and responsive. Hope things will be smooth from here...Thank you
Google
5.0/5
Google CRM Properties Nicholas
I have worked with CRM Properties for the last 7 months and I find that they truly care about resolving issues and going beyond to help. Bethany and Chris have been great to work with and look forward to establishing a long-term relationship.
CRM Properties replied:
Nicholas Urcuioli, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at CRM Properties!
Google
5.0/5
Google CRM Properties Christopher
Very pleased with CRM Properties maintenance. Thank you Stacy Gentry for all your help!!
CRM Properties replied:
Christopher, I appreciate such positive feedback. We are excited to have you as a tenant and look forward to maintaining our relationship.
Google
5.0/5
Google CRM Properties Jason
I've have worked with Chris and Julie for over 2 years now and can't say enough about this company. They have educated me on the Kokomo and Indianapolis market. When I'm ready to purchase my next investment, they will manage it for me. Julie, say hi to the girls for me and tell them what a great job they do. Thanks.
CRM Properties replied:
Jason, thank you for your kind review; we are happy to pass along your comments to the team here at CRM Properties! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Survey
4.0/5
CRM Properties Kimberly
The employees are so nice

Want to Learn More?

If you are interested in learning more about our property management services, available rental properties or have a general question about the application process, touring a home or the leasing process leave us a message and we will be in touch!

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CRM Property Management

2626 S Webster St.
Kokomo, IN 46902
P: (765) 459-8034
chris@crmproperties.net

Bethan Johnson

Turn Coordinator

Bethan is a Property Manager Assistant. She performs all property inspection and evaluations, creates tenant invoices and oversees disposition of security deposits.

Why choose CRM Properties?

We have the best selection of homes in the Kokomo area. Our staff’s dedication to customer service leads to a swift response to maintenance and tenant questions.

 

What is your screening process?

We verify income with copies of pay stubs and verification from your employer. We check court records for any judgments and criminal activity. We also contact your previous landlords directly for a referral. We will verify that the person we call is actually your landlord.

 

Are pets allowed?

Most homes allow pets. We do have breed and size restrictions. We limit the number of allowed pets and you must provide proof of vaccinations on all pets. We charge an additional $25 per month and $150 additional deposit.

 

How much is the damage deposit?

The damage deposit is equal to one month’s rent. An additional $150 is required for all pets.

 

How long of a lease must I sign?

Our leases are typically one year. During winter months we structure our leases to expire during the spring.

 

How do I pay my rent?

You can pay rent in person with a personal check, cashier’s check or money order. You may set up an e-payment or direct deposit. You may also mail your rent or use our dropbox.

 

What happens if I can’t pay my rent on time?

We do not make arrangements on rent. Rent is due on the 1st of each month. Late fees start on the 5th. If we do not receive rent by the 15th we file an eviction. You may stop the eviction if you pay rent in full prior to the eviction date.

 

How are utilities handled?

Utilities are typically the tenant’s responsibility. Utilities must be transferred into the tenants name prior to signing the lease. If the tenant is responsible for the sanitation bill and fails to pay it, we reserve the right to increase the monthly rent and include sanitation in the rent.

 

What do I do if I have a maintenance request?

Why choose CRM Properties?

 

What do you charge?

 

When do I get paid?

 

How much is the damage deposit?

 

How long will it take to get my property rented?

 

How do you market my property?

 

What is your approval process for tenants?

 

What is the tenant deposit and length of lease?

 

Do you accept pets?

 

What is the eviction process?

Amanda Mendenhall

Leasing Agent

Amanda is our Leasing Agent. She oversees property showings and screens applicants.

Bethany Shoffner

Portfolio Manager

Bethany is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience.

Hannah Dobbins

Resident Service Coordinator

Julie Mullinax

Operations Manager

Julie is our Operations Manager. She oversees the staff and the day to day operations of our company.

Heather Johnson

Property Manager

Heather is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience

Jennifer Koenig

Resident Services Coordinator

Jennifer is our Office Assistant. She assists the Property Managers with all property and social media marketing.

Amanda Marshall

Maintenance Coordinator

Theresa Cain-Rush

Property Management Assistant

Darin Olson

Maintenance Manager

Darin is our Maintenance Manager. He investigates maintenance issues and offers suggestions and estimates for repairs.

Lynda Simpson

Bookkeeper

Lynda is our Bookkeeper. She handles all accounts payable and receivables. She also coordinates all owner and tenant billing.

Chris Mullinax

Broker Owner & New Business Development

As President and Owner of CRM Properties Chris helps generate new business and works on making sure the business is compliant with all local, state and national laws and ordinances.

Call us at (765) 459-8034 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

Get A Free Rental Analysis

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