In-House Maintenance Services

At CRM Properties, we have a skilled in-house maintenance team ready to perform the smallest tasks and the largest projects.

In-House Maintenance Benefits Owners

When your tenants call to report an emergency maintenance situation, our techs and contractors are available to respond immediately. We’ll take care of the problem and prevent any further damage from occurring at your property. Then, we’ll strategize about the next steps. We’re there at any hour and on any day – weekends, holidays, middle of the night.

In addition to an immediate response, you can also count on the best value. Watching your bottom line is part of what we’re doing as your property managers. We’ll contain costs and guarantee the best possible work product.

Maintenance and Construction Services

Our talented team of maintenance professionals are available for simple tenant requests like garbage disposal clogs, leaky faucets, running toilets, and sticking locks. We can respond to a lack of heat and air conditioning, and we offer preventative maintenance that saves you money.

We’ll also use our maintenance and construction crew to get your property ready for the rental market. When you buy an investment, you want to make sure it’s ready for the market as soon as possible. That might mean a new roof or updated flooring. We’ve got it covered.

Tenant turnovers are a great time to make improvements that will drive up your rental price and attract the highest quality tenants. We’re here to help with that. We can evaluate the market and dispatch our team to paint the walls, put in new counters, switch out old appliances, and even make your home more energy-efficient. Our turnovers are fast; saving you money.

We are here to provide emergency and routine maintenance. There’s no need to worry about who is going to your property to make a repair or conduct an inspection. We work with licensed, insured contractors who know your property and are dedicated to meeting the standards we set.

Talk to us about your greatest maintenance challenges, and we’ll offer some solutions.

  • This field is for validation purposes and should be left unchanged.
House and repair tools vector graphics; In-House Maintenance Services in CRM Properties
National Association of Residential Property Managers logo
 National Association of REALTORS logo
Equal Housing Opportunity logo

Areas We Serve

CRM Property Management

2626 S Webster St.
Kokomo, IN 46902
(765) 459-8034

Bethan Johnson

Turn Coordinator

Bethan is a Property Manager Assistant. She performs all property inspection and evaluations, creates tenant invoices and oversees disposition of security deposits.

Why choose CRM Properties?

We have the best selection of homes in the Kokomo area. Our staff’s dedication to customer service leads to a swift response to maintenance and tenant questions.


What is your screening process?

We verify income with copies of pay stubs and verification from your employer. We check court records for any judgments and criminal activity. We also contact your previous landlords directly for a referral. We will verify that the person we call is actually your landlord.


Are pets allowed?

Most homes allow pets. We do have breed and size restrictions. We limit the number of allowed pets and you must provide proof of vaccinations on all pets. We charge an additional $25 per month and $150 additional deposit.


How much is the damage deposit?

The damage deposit is equal to one month’s rent. An additional $150 is required for all pets.


How long of a lease must I sign?

Our leases are typically one year. During winter months we structure our leases to expire during the spring.


How do I pay my rent?

You can pay rent in person with a personal check, cashier’s check or money order. You may set up an e-payment or direct deposit. You may also mail your rent or use our dropbox.


What happens if I can’t pay my rent on time?

We do not make arrangements on rent. Rent is due on the 1st of each month. Late fees start on the 5th. If we do not receive rent by the 15th we file an eviction. You may stop the eviction if you pay rent in full prior to the eviction date.


How are utilities handled?

Utilities are typically the tenant’s responsibility. Utilities must be transferred into the tenants name prior to signing the lease. If the tenant is responsible for the sanitation bill and fails to pay it, we reserve the right to increase the monthly rent and include sanitation in the rent.


What do I do if I have a maintenance request?

Why choose CRM Properties?


What do you charge?


When do I get paid?


How much is the damage deposit?


How long will it take to get my property rented?


How do you market my property?


What is your approval process for tenants?


What is the tenant deposit and length of lease?


Do you accept pets?


What is the eviction process?

Amanda Mendenhall

Leasing Agent

Amanda is our Leasing Agent. She oversees property showings and screens applicants.

Bethany Shoffner

Portfolio Manager

Bethany is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience.

Hannah Dobbins

Resident Service Coordinator

Julie Mullinax

Operations Manager

Julie is our Operations Manager. She oversees the staff and the day to day operations of our company.

Heather Johnson

Property Manager

Heather is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience

Jennifer Koenig

Resident Services Coordinator

Jennifer is our Office Assistant. She assists the Property Managers with all property and social media marketing.

Amanda Marshall

Maintenance Coordinator

Theresa Cain-Rush

Property Management Assistant

Darin Olson

Maintenance Manager

Darin is our Maintenance Manager. He investigates maintenance issues and offers suggestions and estimates for repairs.

Lynda Simpson


Lynda is our Bookkeeper. She handles all accounts payable and receivables. She also coordinates all owner and tenant billing.

Chris Mullinax

Broker Owner & New Business Development

As President and Owner of CRM Properties Chris helps generate new business and works on making sure the business is compliant with all local, state and national laws and ordinances.

Call us at (765) 459-8034 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

Get A Free Rental Analysis

  • This field is for validation purposes and should be left unchanged.

[contact-form-7 id=”983″ title=”eBook”]