Why Resident Experience Matters for Your Rental Properties
Successful property ownership is about more than collecting rent—it’s about keeping great residents long-term to reduce costly turnover. A satisfied resident is more likely to renew their lease, care for the property, and refer others. A frustrated resident? They’ll look for the exit, leading to vacancy losses and turnover costs of $1,500–$5,000+ per unit.At CRM, we focus on resident satisfaction to dri...
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