Best In Class Property Management in Indiana

Howard, Cass and Tipton County Homeowners Trust CRM Property Management

How Will CRM Property Management Manage My Kokomo Rental?

At CRM Properties we pride ourselves in delivering professional property management services.  We manage single family homes, small apartment buildings and commercial properties. As Kokomo’s one stop shop for real estate investment properties we offer real estate sales, property renovations and property management services. Our property management team focuses on creating a great tenant experience along with delivering exceptional results for owners.

What makes us different? We focus on a thorough tenant screening process that comes with a guarantee. Our online marketing attracts a steady flow of candidates with quick leasing results. Our staff is licensed, receives continuing education and we are members of the National Association of Residential Property Managers. We embrace technology and offer many services including ACH payments to owners, online maintenance requests for tenants and self-show credit card lockboxes for prospects. We have an occupied property evaluation program that all tenants agree to. This allows us entry in the property to photos and evaluate the condition. This leads to much better care of the property and catching issue before they become problems.

OUR MISSION

Are you a homeowner who needs help with rental management in Kokomo, Russiaville, Greentown, Galveston, and surrounding areas?

Our mission is to better our community by offering high quality rental properties, assist property owners and investors achieve financial success and deliver a great rental experience to tenants. Our community includes cities in the Howard, Cass and Tipton county areas.

Free Rental Analysis

How Much Can You Get For Your Kokomo Property?

Whether you’re in Indian Heights, Country Club Hills, Bon Air, or other Kokomo neighborhood, we can help you price your home. The right rental price reduces your vacancy loss and attracts the best tenants. We know the Indiana market, and we can help you make a good decision when you’re pricing your home. We know what tenants are willing to pay and what the market can bear. Let us balance earning you the highest ROI will your need to remain competitive.

We have years of experience managing properties within the 46901, 46902 and 46903 zipcodes and all over Kokomo, IN.

Contact us to learn more about the local rental market: we’ll help you price your home favorably.

Property Management Guarantees and Services

CRM Properties is so confident in our work that we guarantee the results will meet your expectations.

Depending on which management package you choose, we offer numerous guarantees so you can rest assured that your property is well cared for.

A 30-Day Lease Guarantee which protects you from extended vacancies.

A Leasing Guarantee which protects you against excessive turnover.

An Eviction Guarantee which saves you from having to shoulder all the legal fees.

A Pet Guarantee to make sure your property is cared for.

Our Satisfaction Guarantee which holds us accountable as your property management company.

Wastewater Lien Guarantee - a lien will not be placed on your property or we pay to remove it.

Tenant Screening

Fair Housing Laws are very specific on tenant screening. Through ongoing education and training we understand all aspects of the Fair Housing guidelines when it comes to tenant screening. Our extensive tenant screening has led to an eviction rate much below the industry average. All tenants are put through the exact same screening process which includes a criminal background check, credit check, rental history

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verification and income verification. Depending on which management package you choose, we guarantee that we will not have to evict the tenant. If we do, we will pay the attorney fees to evict.

Property Marketing

We have found that the vast majority of tenants are searching for rental homes online. Although we find a number of our tenants through referrals, word of mouth and as repeat customers, we still focus heavily on online and social media marketing. In addition to our website, we have partnered with other sites like Zillow, Trulia, Hotpads, Facebook, Craigslist and the multiple listing service(MLS).

Investment Opportunities

As a one stop shop for real estate investing we have helped numerous investors build a profitable portfolio of homes in Kokomo. As a licensed real estate agent, we have access to homes in the MLS in addition to tax sale, foreclosure and pocket listings. Our investment purchase program comes with a detailed report on potential purchases along with detailed pictures and videos. We can

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perform the majority of renovation work in-house. We also have connections with some the best, reasonably priced contractors in the area. Whether it’s a small cosmetic renovation or a top to bottom remodel we can assist with turning it into a profitable investment property.

Thank you for being outstanding property managers. I appreciate the following: Quality tenant selection — tenants who maintain the property. Not being nickeled and dimed. Proactive and consistent inspections. I value managers who treat rentals as if they were their own. It is the only way to operate with longevity. I believe you are doing that.

Andy

Property Owner

Looking to Rent a Home in Kokomo, Tipton, Greentown and Surrounding Areas?

We strive to create a great rental experience for all of our tenants. Providing quality rental homes and a dedication to customer services has led to great tenant retention.

Current Tenant Portal

Current tenants can use their portal to pay rent online, schedule upcoming rental payments, retrieve payment receipts, request and schedule maintenance, communicate with your property manager, retrieve lease documents and inspection reports and request maintenance. Our portal is user-friendly and efficient.

Future Tenants

Thank you for considering renting form CRM Properties. We strive to create a great rental experience for all our tenants. We have streamlined the rental process making it very convenient for prospective tenants. Everything can be done online and without making appointments and talking with agents. You can schedule showings, tour homes, apply and sign the lease all online and at your convenience!  Of course, we are always happy to meet you in person and assist you along the way. As a tenant you can pay rent, request maintenance, access your lease agreement and communicate with our office online or in person.  

Ask us Anything About Property Management

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My experience with CRM has been great! They made me feel very comfortable with my choice to rent with them. The house was clean, extremely nice and exactly what I was looking for.
Nikki

Tenant

What Our Customers Say About Us

4.9 /5
52 Reviews

Google CRM Properties Matt
The whole team has been great on communication, guidance, and marketing of the properties. Bethany has done a super job staying in touch regarding repairs and any issues. CRM has really helped keep rents coming in and freeing time up for me.
CRM Properties replied:
Matt, Thanks! We are glad that you are seeing success with your rental properties and will continue to work hard to make your investments work for you while keeping your residents happy with their rental home!
Google CRM Properties Cathy
We've been working with CRM for several years. Have some ups and downs but the overall experience is great! Bethany is so responsive and helpful. When we have questions or concerns, she is right there and she always keeps us informed on our properties.
CRM Properties replied:
Hi Cathy Webb, We greatly appreciate both you an John as owners and we want to thank you for allowing us the opportunity to provide you with our services. We look forward to working with you in the future! Thank you so much again for your feedback! We hope you have a great day!
Google CRM Properties Rod
As an investor in Howard county, I would like to compliment the actions of CRM properties with a specific mention for Heather. I would like to thank all the team members that work collaboratively to execute one of the best rental companies that I have had the pleasure to work with. Though life is full of ups and downs, we must continually strive to do better each and every day. Thanks again Heather!
CRM Properties replied:
Rod, Thanks for your kind words! We greatly appreciate you as an owner and want to thank you for allowing us the opportunity to provide you with our services. We look forward to working with you in the future!
Google CRM Properties Ed
I wish to thank everyone with CRM for working with me when they took over management of this property, especially Bethany. She was quite professional, explaining everything to my satisfaction.
CRM Properties replied:
Ed, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google CRM Properties Randy
CRM is very proactive in the management of our properties. They have a well- thought out solution for those looking for property management.
CRM Properties replied:
Randy, we greatly appreciate you as an owner and want to thank you for allowing us the opportunity to provide you with our services. Thank you again for the great review!

Want to Learn More?

If you are interested in learning more about our property management services, available rental properties or have a general question about the application process, touring a home or the leasing process leave us a message and we will be in touch!

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CRM Property Management

2626 S Webster St.
Kokomo, IN 46902
P: (765) 459-8034
info@crmproperties.net

Madison Simpson

Business Development Manager

Madison is our current Business Development Manager (BDM). She is the main point of contact for prospective owner clients who are interested in learning more about professional property management or considering working with CRM Properties.

Prior to her role as BDM, she was our Resident Service Coordinator where she served as our initial point of contact for tenants and assisted all callers and walk in appointments.

Airynne Mhgdadaro

Property Manager Assistant

Airynne is a Property Manager Assistant. She helps the Property Managers with coordinate lease agreements, lease renewals and addresses delinquent utility bills.

Bethan Johnson

Property Management Assistant

Bethan is a Property Manager Assistant. She performs all property inspection and evaluations, creates tenant invoices and oversees disposition of security deposits.

Why choose CRM Properties?

We have the best selection of homes in the Kokomo area. Our staff’s dedication to customer service leads to a swift response to maintenance and tenant questions.

 

What is your screening process?

We verify income with copies of pay stubs and verification from your employer. We check court records for any judgments and criminal activity. We also contact your previous landlords directly for a referral. We will verify that the person we call is actually your landlord.

 

Are pets allowed?

Most homes allow pets. We do have breed and size restrictions. We limit the number of allowed pets and you must provide proof of vaccinations on all pets. We charge an additional $25 per month and $150 additional deposit.

 

How much is the damage deposit?

The damage deposit is equal to one month’s rent. An additional $150 is required for all pets.

 

How long of a lease must I sign?

Our leases are typically one year. During winter months we structure our leases to expire during the spring.

 

How do I pay my rent?

You can pay rent in person with a personal check, cashier’s check or money order. You may set up an e-payment or direct deposit. You may also mail your rent or use our dropbox.

 

What happens if I can’t pay my rent on time?

We do not make arrangements on rent. Rent is due on the 1st of each month. Late fees start on the 5th. If we do not receive rent by the 15th we file an eviction. You may stop the eviction if you pay rent in full prior to the eviction date.

 

How are utilities handled?

Utilities are typically the tenant’s responsibility. Utilities must be transferred into the tenants name prior to signing the lease. If the tenant is responsible for the sanitation bill and fails to pay it, we reserve the right to increase the monthly rent and include sanitation in the rent.

 

What do I do if I have a maintenance request?

Why choose CRM Properties?

 

What do you charge?

 

When do I get paid?

 

How much is the damage deposit?

 

How long will it take to get my property rented?

 

How do you market my property?

 

What is your approval process for tenants?

 

What is the tenant deposit and length of lease?

 

Do you accept pets?

 

What is the eviction process?

Amanda Mendenhall

Leasing Agent

Amanda is our Leasing Agent. She oversees property showings and screens applicants.

Bethany Shoffner

Property Manager

Bethany is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience.

Hannah Dobbins

Resident Service Coordinator

Julie Mullinax

Operations Manager

Julie is our Operations Manager. She oversees the staff and the day to day operations of our company.

Heather Johnson

Property Manager

Heather is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience

Jennifer Koenig

Resident Services Coordinator

Jennifer is our Office Assistant. She assists the Property Managers with all property and social media marketing.

Amanda Marshall

Maintenance Coordinator

Theresa Cain-Rush

Property Management Assistant

Darin Olson

Maintenance Manager

Darin is our Maintenance Manager. He investigates maintenance issues and offers suggestions and estimates for repairs.

Lynda Simpson

Bookkeeper

Lynda is our Bookkeeper. She handles all accounts payable and receivables. She also coordinates all owner and tenant billing.

Chris Mullinax

Broker Owner & New Business Development

As President and Owner of CRM Properties Chris helps generate new business and works on making sure the business is compliant with all local, state and national laws and ordinances.

Call us at (765) 459-8034 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

Get A Free Rental Analysis

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