Best In Class Property Management in Indiana

Marion, Tippecanoe, Howard, Cass and Tipton County Homeowners Trust CRM Property Management

How Will CRM Property Management Manage My Rental?

At CRM Properties we pride ourselves in delivering professional Indiana property management services. We manage single family homes, small apartment buildings and commercial properties. Whether your investment is in Indianapolis, Lafayette or the surrounding areas, we are your one stop shop for real estate investment properties. We offer real estate sales, property renovations and property management in Indiana. Our property management team focuses on creating a great tenant experience along with delivering exceptional results for owners.

What Sets Our Property Management Apart?

We focus on a thorough tenant screening process that comes with a guarantee. Our online marketing attracts a steady flow of candidates with quick leasing results. Our staff is licensed, receives continuing education and we are members of the National Association of Residential Property Managers. We embrace technology and offer many services including ACH payments to owners, online maintenance requests for tenants and self-show credit card lockboxes for prospects. We have an occupied property evaluation program that all tenants agree to. This allows us entry in the property to photos and evaluate the condition. This leads to much better care of the property and catching issues before they become problems. In short, we provide property management Indiana homeowners trust.

OUR MISSION

Are you a homeowner who needs rental management in Kokomo, Russiaville, Greentown, Galveston, and surrounding areas?

We can help. Our mission is to better our community by offering high quality rental properties, assist property owners and investors achieve financial success and deliver a great rental experience to tenants.

Free Rental Analysis

Whether you’re in Indianapolis, Lafayette, or an adjacent area, we can help you price your home.

The right rental price reduces your vacancy loss and attracts the best tenants. We know the Indiana market, and we can help you make a good decision when you’re pricing your home. We know what tenants are willing to pay and what the market can bear. Let us balance earning you the highest ROI will your need to remain competitive.

We have years of experience managing properties in zipcodes like 46901, 46902 and 46903.

Contact us to learn more about the local rental market and Indiana property management: we’ll help you price your home favorably.

Property Management Guarantees and Services

CRM Properties is so confident in our work that we guarantee the results will meet your expectations.

Depending on which Indiana property management package you choose, we offer numerous guarantees so you can rest assured that your property is well cared for.

A 30-Day Lease Guarantee which protects you from extended vacancies.

A Lease Guarantee which protects you against excessive turnover.

An Eviction Protection which saves you from having to shoulder all the legal fees.

A Pet Damage Protection Guarantee to make sure your property is cared for.

Our Appliance Guarantee, which holds us accountable as your property management company.

Wastewater Lien Guarantee - a lien will not be placed on your property or we pay to remove it.

Tenant Screening

Fair Housing Laws are very specific on tenant screening. Through ongoing education and training we understand all aspects of the Fair Housing guidelines when it comes to tenant screening. Our extensive tenant screening has led to an eviction rate much below the industry average.

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All tenants are put through the exact same screening process which includes a criminal background check, credit check, rental history, verification and income verification. Depending on which management package you choose, we guarantee that we will not have to evict the tenant. If we do, we will pay the attorney fees to evict. We know you want fewer vacancies and better tenant retention, and our Indiana property management delivers.

Investment Opportunities

As a one stop shop for real estate investing we have helped numerous investors build a profitable portfolio of homes in Greentown, Galveston or nearby. As a licensed real estate agent, we have access to homes in the MLS in addition to tax sale, foreclosure and pocket listings.

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Our investment purchase program comes with a detailed report on potential purchases along with detailed pictures and videos. We can perform the majority of renovation work in-house. We also have connections with some of the best, reasonably priced contractors in the area. Whether it’s a small cosmetic renovation or a top to bottom remodel, we can assist with turning it into a profitable investment property.

Marketing

We have found that the vast majority of tenants are searching for rental homes online. Although we find a number of our tenants through referrals, word of mouth and as repeat customers, we still focus heavily on online and social media marketing.

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In addition to our website, we have partnered with other sites like Zillow, Trulia, Hotpads, Facebook, Craigslist and the multiple listing service(MLS). Whether you’re looking for tenants in Indianapolis, Lafayette, Kokomo, Russiaville or the surrounding areas, we will find the renters you need.

Thank you for being outstanding property managers. I appreciate the following: Quality tenant selection — tenants who maintain the property. Not being nickeled and dimed. Proactive and consistent inspections. I value managers who treat rentals as if they were their own. It is the only way to operate with longevity. I believe you are doing that.

Andy

Property Owner

Ready to Rent a Home?

We strive to create a great rental experience for all of our tenants. Providing quality rental homes and a dedication to customer service has led to great tenant retention and sets us apart from other Indiana property management companies.

Current Tenant Portal

Current tenants can use their portal to pay rent online, schedule upcoming rental payments, retrieve payment receipts, request and schedule maintenance, communicate with your property manager, retrieve lease documents and inspection reports and request maintenance. Our portal is user-friendly and efficient.

Future Tenants

Thank you for considering renting form CRM Properties. We strive to create a great rental experience for all our tenants. We have streamlined the rental process making it very convenient for prospective tenants. Everything can be done online and without making appointments and talking with agents.

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You can schedule showings, tour homes, apply and sign the lease all online and at your convenience! Of course, we are always happy to meet you in person and assist you along the way. As a tenant you can pay rent, request maintenance, access your lease agreement and communicate with our office online or in person.

My experience with CRM has been great! They made me feel very comfortable with my choice to rent with them. The house was clean, extremely nice and exactly what I was looking for.
Nikki

Tenant

What Our Customers Say About Us

4.4 /5
140 Reviews

Google CRM Properties Dajanell
Scam Artists. Very expensive app fee per adult. Most terrible experience renting from. Payment options are confusing. $35 fee if you pay with money order. Not easy to work with!
CRM Properties replied:
Thank you for letting us know your thoughts. It does not appear we have heard from you regarding your experience in paying online. I know we contacted you regarding your rent payment because we had not received it but I do not see any notes regarding you having difficulties with our payment options.
Google CRM Properties Al
we had tried for an hour to talk to a human and they will not let us until you give them credit card info and other id. we just wanted to see a property. finally talked to a human and was rude and said no one else complained. didnt even offer an alternative to go see the house. so we went and looked at outside anyway. real tall dead trees over hanging power line to house. the kitchen area was lifted and then had basic brick under the corner between floor and foundation. two decks neither was safe to step on. 2 wasp nest in windows. the sewage clean out was broke and had no cover. i was there maybe 5 minutes. then talked to neighbors and found they all had the same story of how the last tenant was treated so yeah no thank you. was listed at 550 then dropped to 525. in a not so solid neighborhood. on east mulberry in kokomo
Google CRM Properties Jldye61@gmail.com
We were very pleased with Stacy Gentry in getting the appointments scheduled for the maintenance man to come and fix the things that were needing to be repaired. She was very accommodating to our time for the work to be done. Was glad for her time and effort to get this scheduled. We were very pleased with the work Darin did in fixing these problems. He was very efficient in fixing these problems and we felt he did a good job in seeing to it that it was done to the best of his ability. He was very cordial in letting us know what he was doing and we could see the work he was doing and seeing the good work he accomplished to our satisfaction. You should be proud of both of these employees for their time and work ethics. They are good at what they do and accomplish for CRM Properties. We appreciate their hard work and accomplishments in getting this work done.
CRM Properties replied:
Thank you so much for such kind words. We are very happy to have been able to meet your needs and please if there is anything in the future let us know. It has been our pleasure. Have a wonderful rest of the week and weekend.
Google CRM Properties Brandi
CRM Properties came through for my family and I big time, on a holiday weekend, no less! They helped rush us into a home when we moved in from out of state and our living arrangements fell through! Julie helped get my family into our home, which we love, quickly and was so understanding through the whole process!! Audra has been so helpful and efficient in getting our tenant relationship set up and answering any questions we have had along the way! Great company to work with!! Maintenance issues have also been take. Care of quickly and efficiently!!
Google CRM Properties Jenna
CRM properties helped us out so much by letting us rent through them! My husband and I are very much appreciative of Amanda Mendenhall for helping us through the whole process smoothly! I would definitely recommend them to friends and family.
CRM Properties replied:
Thank you for the kind words, Jenna! We are very happy to have provided you with such a positive experience!

Want to Learn More?

If you are interested in learning more about our property management services, available rental properties or have a general question about the application process, touring a home or the leasing process leave us a message and we will be in touch!

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CRM Property Management

2626 S Webster St.
Kokomo, IN 46902
P: (765) 459-8034
chris@crmproperties.net

Bethan Johnson

Turn Coordinator

Bethan is a Property Manager Assistant. She performs all property inspection and evaluations, creates tenant invoices and oversees disposition of security deposits.

Why choose CRM Properties?

We have the best selection of homes in the Kokomo area. Our staff’s dedication to customer service leads to a swift response to maintenance and tenant questions.

 

What is your screening process?

We verify income with copies of pay stubs and verification from your employer. We check court records for any judgments and criminal activity. We also contact your previous landlords directly for a referral. We will verify that the person we call is actually your landlord.

 

Are pets allowed?

Most homes allow pets. We do have breed and size restrictions. We limit the number of allowed pets and you must provide proof of vaccinations on all pets. We charge an additional $25 per month and $150 additional deposit.

 

How much is the damage deposit?

The damage deposit is equal to one month’s rent. An additional $150 is required for all pets.

 

How long of a lease must I sign?

Our leases are typically one year. During winter months we structure our leases to expire during the spring.

 

How do I pay my rent?

You can pay rent in person with a personal check, cashier’s check or money order. You may set up an e-payment or direct deposit. You may also mail your rent or use our dropbox.

 

What happens if I can’t pay my rent on time?

We do not make arrangements on rent. Rent is due on the 1st of each month. Late fees start on the 5th. If we do not receive rent by the 15th we file an eviction. You may stop the eviction if you pay rent in full prior to the eviction date.

 

How are utilities handled?

Utilities are typically the tenant’s responsibility. Utilities must be transferred into the tenants name prior to signing the lease. If the tenant is responsible for the sanitation bill and fails to pay it, we reserve the right to increase the monthly rent and include sanitation in the rent.

 

What do I do if I have a maintenance request?

Why choose CRM Properties?

 

What do you charge?

 

When do I get paid?

 

How much is the damage deposit?

 

How long will it take to get my property rented?

 

How do you market my property?

 

What is your approval process for tenants?

 

What is the tenant deposit and length of lease?

 

Do you accept pets?

 

What is the eviction process?

Amanda Mendenhall

Leasing Agent

Amanda is our Leasing Agent. She oversees property showings and screens applicants.

Bethany Shoffner

Portfolio Manager

Bethany is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience.

Hannah Dobbins

Resident Service Coordinator

Julie Mullinax

Operations Manager

Julie is our Operations Manager. She oversees the staff and the day to day operations of our company.

Heather Johnson

Property Manager

Heather is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience

Jennifer Koenig

Resident Services Coordinator

Jennifer is our Office Assistant. She assists the Property Managers with all property and social media marketing.

Amanda Marshall

Maintenance Coordinator

Theresa Cain-Rush

Property Management Assistant

Darin Olson

Maintenance Manager

Darin is our Maintenance Manager. He investigates maintenance issues and offers suggestions and estimates for repairs.

Lynda Simpson

Bookkeeper

Lynda is our Bookkeeper. She handles all accounts payable and receivables. She also coordinates all owner and tenant billing.

Chris Mullinax

Broker Owner & New Business Development

As President and Owner of CRM Properties Chris helps generate new business and works on making sure the business is compliant with all local, state and national laws and ordinances.

Call us at (765) 459-8034 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

Get A Free Rental Analysis

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