Choosing the right property management company is critical if you have a Real Estate investment or if you are planning on investing. Selecting the right property manager can make or break your real estate investment. You can have an amazing property but if you have a bad property manager you will not maximize your returns. Even if your property is not an amazing one, a good property manager can do wonders and will maximize your returns. A bad property management company can cost you a lot of money. You want to know that your property will be expertly managed and that your investment is in good hands. A good property management company will preserve your rental property’s value, maximize your revenue, keep your tenants happy, and protect you from legal liability. It is, therefore, crucial to choose wisely when deciding who will manage your property and ask the right questions.


Nowadays there are a plethora of property management companies in the real estate market. It makes it difficult to choose a good property management company with so many options out there. Unfortunately, there are many shady property management companies that will try to rip you off and scam you, this has made some people hesitant of hiring a property management company. A good property management company can be one of your best investments. You need to hire a trustworthy property management company who will not only collect rent but also handle day-to-day maintenance and maximize your revenue.


So how can you tell apart a good property management company from a bad one? When most of the property management companies make the same claims and provide the same services. Research property management companies in your area and view their reviews on sites like Google Business page and Yelp. Find out if they are licensed and ask for a list of references. You should also ask about their certifications and any affiliations with associations such as the National Association of Residential Property Managers (NARPM) and the Institute of Real Estate Management (IREM). You will want to interview several property management companies so you can compare them and find the right one.


Here are a couple of questions that will help you compare and choose the correct property management company


  • What property management services do you offer?
  • Do you do property Inspections?
  • What guarantees do you have?
  • How knowledgeable are you about Fair Housing and what policies do you have in place to protect us?
  • What is your tenant selection process?
  • What type of insurances do you carry?
  • How many rentals do you currently manage?
  • How do you set your rental rates?
  • How do you market the properties?
  • What are your monthly management fees?
  • What is your process for handling maintenance requests?
  • Where do you advertise?
  • Does the company or its principals own their own rental property?
  • What is your eviction rate, and what are the costs associated with that service?
  • How quickly can you get maintenance completed?
  • What technology do you utilize that differentiates you from other property managers?


Call us today (765) 459-8034, and we would be happy to answer any questions you may have.


Bethan Johnson

Turn Coordinator

Bethan is a Property Manager Assistant. She performs all property inspection and evaluations, creates tenant invoices and oversees disposition of security deposits.

Why choose CRM Properties?

We have the best selection of homes in the Kokomo area. Our staff’s dedication to customer service leads to a swift response to maintenance and tenant questions.


What is your screening process?

We verify income with copies of pay stubs and verification from your employer. We check court records for any judgments and criminal activity. We also contact your previous landlords directly for a referral. We will verify that the person we call is actually your landlord.


Are pets allowed?

Most homes allow pets. We do have breed and size restrictions. We limit the number of allowed pets and you must provide proof of vaccinations on all pets. We charge an additional $25 per month and $150 additional deposit.


How much is the damage deposit?

The damage deposit is equal to one month’s rent. An additional $150 is required for all pets.


How long of a lease must I sign?

Our leases are typically one year. During winter months we structure our leases to expire during the spring.


How do I pay my rent?

You can pay rent in person with a personal check, cashier’s check or money order. You may set up an e-payment or direct deposit. You may also mail your rent or use our dropbox.


What happens if I can’t pay my rent on time?

We do not make arrangements on rent. Rent is due on the 1st of each month. Late fees start on the 5th. If we do not receive rent by the 15th we file an eviction. You may stop the eviction if you pay rent in full prior to the eviction date.


How are utilities handled?

Utilities are typically the tenant’s responsibility. Utilities must be transferred into the tenants name prior to signing the lease. If the tenant is responsible for the sanitation bill and fails to pay it, we reserve the right to increase the monthly rent and include sanitation in the rent.


What do I do if I have a maintenance request?

Why choose CRM Properties?


What do you charge?


When do I get paid?


How much is the damage deposit?


How long will it take to get my property rented?


How do you market my property?


What is your approval process for tenants?


What is the tenant deposit and length of lease?


Do you accept pets?


What is the eviction process?

Amanda Mendenhall

Leasing Agent

Amanda is our Leasing Agent. She oversees property showings and screens applicants.

Bethany Shoffner

Portfolio Manager

Bethany is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience.

Hannah Dobbins

Resident Service Coordinator

Julie Mullinax

Operations Manager

Julie is our Operations Manager. She oversees the staff and the day to day operations of our company.

Heather Johnson

Property Manager

Heather is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience

Jennifer Koenig

Resident Services Coordinator

Jennifer is our Office Assistant. She assists the Property Managers with all property and social media marketing.

Amanda Marshall

Maintenance Coordinator

Theresa Cain-Rush

Property Management Assistant

Darin Olson

Maintenance Manager

Darin is our Maintenance Manager. He investigates maintenance issues and offers suggestions and estimates for repairs.

Lynda Simpson


Lynda is our Bookkeeper. She handles all accounts payable and receivables. She also coordinates all owner and tenant billing.

Chris Mullinax

Broker Owner & New Business Development

As President and Owner of CRM Properties Chris helps generate new business and works on making sure the business is compliant with all local, state and national laws and ordinances.

Call us at (765) 459-8034 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

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