Best In Class Property Management in Indiana

We manage over 30 million in investment properties

Marion, Tippecanoe, Howard, Cass and Tipton County Homeowners Trust CRM Property Management

How Will CRM Property Management Manage My Rental?

At CRM Properties we pride ourselves in delivering professional Indiana property management services. We manage single family homes, small apartment buildings and commercial properties. Whether your investment is in Indianapolis, Lafayette or the surrounding areas, we are your one stop shop for real estate investment properties. We offer real estate sales, property renovations and property management in Indiana. Our property management team focuses on creating a great tenant experience along with delivering exceptional results for owners.

What Sets Our Property Management Apart?

We focus on a thorough tenant screening process that comes with a guarantee. Our online marketing attracts a steady flow of candidates with quick leasing results. Our staff is licensed, receives continuing education and we are members of the National Association of Residential Property Managers. We embrace technology and offer many services including ACH payments to owners, online maintenance requests for tenants and self-show credit card lockboxes for prospects. We have an occupied property evaluation program that all tenants agree to. This allows us entry in the property to photos and evaluate the condition. This leads to much better care of the property and catching issues before they become problems. In short, we provide property management Indiana homeowners trust.

OUR MISSION

Are you a homeowner who needs rental management in Kokomo, Russiaville, Greentown, Galveston, and surrounding areas?

We can help. Our mission is to better our community by offering high quality rental properties, assist property owners and investors achieve financial success and deliver a great rental experience to tenants.

Free Rental Analysis

Whether you’re in Indianapolis, Lafayette, or an adjacent area, we can help you price your home.

The right rental price reduces your vacancy loss and attracts the best tenants. We know the Indiana market, and we can help you make a good decision when you’re pricing your home. We know what tenants are willing to pay and what the market can bear. Let us balance earning you the highest ROI will your need to remain competitive.

We have years of experience managing properties in zipcodes like 46901, 46902 and 46903.

Contact us to learn more about the local rental market and Indiana property management: we’ll help you price your home favorably.

Property Management Guarantees and Services

CRM Properties is so confident in our work that we guarantee the results will meet your expectations.

Depending on which Indiana property management package you choose, we offer numerous guarantees so you can rest assured that your property is well cared for.

A 30-Day Lease Guarantee which protects you from extended vacancies.

A Lease Guarantee which protects you against excessive turnover.

An Eviction Protection which saves you from having to shoulder all the legal fees.

A Pet Damage Protection Guarantee to make sure your property is cared for.

Our Appliance Guarantee, which holds us accountable as your property management company.

Wastewater Lien Guarantee - a lien will not be placed on your property or we pay to remove it.

Tenant Screening

Fair Housing Laws are very specific on tenant screening. Through ongoing education and training we understand all aspects of the Fair Housing guidelines when it comes to tenant screening. Our extensive tenant screening has led to an eviction rate much below the industry average.

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All tenants are put through the exact same screening process which includes a criminal background check, credit check, rental history, verification and income verification. Depending on which management package you choose, we guarantee that we will not have to evict the tenant. If we do, we will pay the attorney fees to evict. We know you want fewer vacancies and better tenant retention, and our Indiana property management delivers.

Investment Opportunities

As a one stop shop for real estate investing we have helped numerous investors build a profitable portfolio of homes in Greentown, Galveston or nearby. As a licensed real estate agent, we have access to homes in the MLS in addition to tax sale, foreclosure and pocket listings.

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Our investment purchase program comes with a detailed report on potential purchases along with detailed pictures and videos. We can perform the majority of renovation work in-house. We also have connections with some of the best, reasonably priced contractors in the area. Whether it’s a small cosmetic renovation or a top to bottom remodel, we can assist with turning it into a profitable investment property.

Marketing

We have found that the vast majority of tenants are searching for rental homes online. Although we find a number of our tenants through referrals, word of mouth and as repeat customers, we still focus heavily on online and social media marketing.

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In addition to our website, we have partnered with other sites like Zillow, Trulia, Hotpads, Facebook, Craigslist and the multiple listing service(MLS). Whether you’re looking for tenants in Indianapolis, Lafayette, Kokomo, Russiaville or the surrounding areas, we will find the renters you need.

Thank you for being outstanding property managers. I appreciate the following: Quality tenant selection — tenants who maintain the property. Not being nickeled and dimed. Proactive and consistent inspections. I value managers who treat rentals as if they were their own. It is the only way to operate with longevity. I believe you are doing that.

Andy

Property Owner

Ready to Rent a Home?

We strive to create a great rental experience for all of our tenants. Providing quality rental homes and a dedication to customer service has led to great tenant retention and sets us apart from other Indiana property management companies.

Current Tenant Portal

Current tenants can use their portal to pay rent online, schedule upcoming rental payments, retrieve payment receipts, request and schedule maintenance, communicate with your property manager, retrieve lease documents and inspection reports and request maintenance. Our portal is user-friendly and efficient.

Future Tenants

Thank you for considering renting form CRM Properties. We strive to create a great rental experience for all our tenants. We have streamlined the rental process making it very convenient for prospective tenants. Everything can be done online and without making appointments and talking with agents.

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You can schedule showings, tour homes, apply and sign the lease all online and at your convenience! Of course, we are always happy to meet you in person and assist you along the way. As a tenant you can pay rent, request maintenance, access your lease agreement and communicate with our office online or in person.

My experience with CRM has been great! They made me feel very comfortable with my choice to rent with them. The house was clean, extremely nice and exactly what I was looking for.
Nikki

Tenant

What Our Customers Say About Us

4.4/5
4.4 /5
151 Reviews

Google
5.0/5
Google CRM Properties Elizabeth
I recently had Haley Evans come out to do our annual walkthrough and was so impressed with how friendly, communicative, and efficient she was. So thankful for a great experience.
CRM Properties replied:
Elizabeth, thank you for your kind words and this wonderful review! I appreciate you welcoming me into your home, and being so friendly. We are thankful to have great tenants like you! Please don't hesitate to reach out if there's anything additional we can do for you. ! I hope you and your family enjoy the holidays!
Google
5.0/5
Google CRM Properties Mark
Thank you Hayley Evans for your courtesies shown to us during annual walk through. Kind, fast and thorough. 5 stars
CRM Properties replied:
Hi Mark , I am very happy to have provided you with such a positive experience! Thank you for being such a great tenant and taking care of your property, it really is appreciated. If you ever need anything from us, please feel free to give us a call or stop by. Have a nice day, and Happy Holidays to you and your family!
Google
5.0/5
Google CRM Properties Amanda
Stacy Gentry did a great job coordinating my flooring and plumbing repair and just in time for the holidays. Them valuing the importance of my holiday and fixing my issue fast was super appreciated.
CRM Properties replied:
Amanda, it was our pleasure. Thank you so much for contacting me so quickly when you had concerns so we had the opportunity to make scheduling corrections and get everyone on the same page. I hope you had a wonderful Thanksgiving and I wish you great holidays to come in your home.
Google
5.0/5
Google CRM Properties Deana
Google
1.0/5
Google CRM Properties Rolando
It was a very pleasant experience up until the lease got renewed without my knowledge and then they wouldn't let me off the lease even though I proved it was fraudulent. After being hung up on and all the difficulty, I finally got my name off the lease more then 30 days later. I advise crm to never approve a lease signed thru a email bc that was a very stressful situation that I didn't deserve to experience or did anything wrong to deserve that level of disrespectful treatment.

Want to Learn More?

If you are interested in learning more about our property management services, available rental properties or have a general question about the application process, touring a home or the leasing process leave us a message and we will be in touch!

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CRM Property Management

2626 S Webster St.
Kokomo, IN 46902
P: (765) 459-8034
chris@crmproperties.net

Bethan Johnson

Turn Coordinator

Bethan is a Property Manager Assistant. She performs all property inspection and evaluations, creates tenant invoices and oversees disposition of security deposits.

Why choose CRM Properties?

We have the best selection of homes in the Kokomo area. Our staff’s dedication to customer service leads to a swift response to maintenance and tenant questions.

 

What is your screening process?

We verify income with copies of pay stubs and verification from your employer. We check court records for any judgments and criminal activity. We also contact your previous landlords directly for a referral. We will verify that the person we call is actually your landlord.

 

Are pets allowed?

Most homes allow pets. We do have breed and size restrictions. We limit the number of allowed pets and you must provide proof of vaccinations on all pets. We charge an additional $25 per month and $150 additional deposit.

 

How much is the damage deposit?

The damage deposit is equal to one month’s rent. An additional $150 is required for all pets.

 

How long of a lease must I sign?

Our leases are typically one year. During winter months we structure our leases to expire during the spring.

 

How do I pay my rent?

You can pay rent in person with a personal check, cashier’s check or money order. You may set up an e-payment or direct deposit. You may also mail your rent or use our dropbox.

 

What happens if I can’t pay my rent on time?

We do not make arrangements on rent. Rent is due on the 1st of each month. Late fees start on the 5th. If we do not receive rent by the 15th we file an eviction. You may stop the eviction if you pay rent in full prior to the eviction date.

 

How are utilities handled?

Utilities are typically the tenant’s responsibility. Utilities must be transferred into the tenants name prior to signing the lease. If the tenant is responsible for the sanitation bill and fails to pay it, we reserve the right to increase the monthly rent and include sanitation in the rent.

 

What do I do if I have a maintenance request?

Why choose CRM Properties?

 

What do you charge?

 

When do I get paid?

 

How much is the damage deposit?

 

How long will it take to get my property rented?

 

How do you market my property?

 

What is your approval process for tenants?

 

What is the tenant deposit and length of lease?

 

Do you accept pets?

 

What is the eviction process?

Amanda Mendenhall

Leasing Agent

Amanda is our Leasing Agent. She oversees property showings and screens applicants.

Bethany Shoffner

Portfolio Manager

Bethany is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience.

Hannah Dobbins

Resident Service Coordinator

Julie Mullinax

Operations Manager

Julie is our Operations Manager. She oversees the staff and the day to day operations of our company.

Heather Johnson

Property Manager

Heather is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience

Jennifer Koenig

Resident Services Coordinator

Jennifer is our Office Assistant. She assists the Property Managers with all property and social media marketing.

Amanda Marshall

Maintenance Coordinator

Theresa Cain-Rush

Property Management Assistant

Darin Olson

Maintenance Manager

Darin is our Maintenance Manager. He investigates maintenance issues and offers suggestions and estimates for repairs.

Lynda Simpson

Bookkeeper

Lynda is our Bookkeeper. She handles all accounts payable and receivables. She also coordinates all owner and tenant billing.

Chris Mullinax

Broker Owner & New Business Development

As President and Owner of CRM Properties Chris helps generate new business and works on making sure the business is compliant with all local, state and national laws and ordinances.

Call us at (765) 459-8034 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

Get A Free Rental Analysis

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