About CRM Property Management

Full Service Property Management

What Makes Our Property Management Company The Best?

Trustworthy, dependable, experienced.

CRM Properties has built a reputation as the most trusted property management company in the Kokomo area. We serve all areas of Kokomo, Russiaville, Greentown, Galveston, Tipton and Peru. With over 10 years in the business we have the experience that brings value to any investor. Each member of our property management team is highly trained and specializes in a different part of the management process. We are licensed real estate agents and members of the National Association of Residential Property Managers.

Our mission is to better our community by offering high quality rental properties, assist property owners and investors achieve financial success and deliver a great rental experience to tenants.

Our Property Management Team

Chris Mullinax

Chris Mullinax

Broker Owner & New Business Development
Julie Mullinax

Julie Mullinax

Operations Manager
Heather Johnson

Heather Johnson

Property Manager
Bethany Shoffner

Bethany Shoffner

Portfolio Manager
Amanda Mendenhall

Amanda Mendenhall

Leasing Agent
Bethan Johnson

Bethan Johnson

Project Manager
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Audra Cannon

Tenant Manager
Lynda Simpson

Lynda Simpson

Bookkeeper
Darin Olson

Darin Olson

Maintenance Manager
Stacy Gentry

Stacy Gentry

Maintenance Coordinator
Jennelle Glassburn

Jennelle Glassburn

Tenant Manager
Hayley Evans

Hayley Evans

Project Manager
Briam Sanchez

Briam Sanchez

Tenant Manager
Maria Peterson

Maria Peterson

Office Assistant
Airynne Magdadaro

Airynne Magdadaro

Property Manager Assistant
Bella

Bella

Greeter and Staff Therapist

We’ve been tenants for going on 2 years. We’ve love the place we rent, & CRM was the only place that allowed us to have our dog AND cat (so many places wouldn’t allow cats). The office staff has always been wonderful, any questions we had were quickly answered. Haven’t had any issues with CRM in all the time we’ve been here, and plan to sign for another year.

Quartnie

Tenant

National Association of Residential Property Managers logo
 National Association of REALTORS logo
Equal Housing Opportunity logo

Property Management Guarantees and Services

CRM Properties is so confident in our work that we guarantee the results will meet your expectations.

Depending on which Indiana property management package you choose, we offer numerous guarantees so you can rest assured that your property is well cared for.

30 Day Lease Guarantee badge/logo

A 30-Day Lease Guarantee which protects you from extended vacancies.

Lease Guarantee badge/logo

A Lease Guarantee which protects you against excessive turnover.

Eviction Protection badge/logo

An Eviction Protection which saves you from having to shoulder all the legal fees.

Pet Damage Protection badge/logo

A Pet Damage Protection Guarantee to make sure your property is cared for.

Appliance Guarantee badge/logo

Our Appliance Guarantee, which holds us accountable as your property management company.

Wastewater Lien Guarantee badge/logo

Wastewater Lien Guarantee - a lien will not be placed on your property or we pay to remove it.

What Our Customers Say About Us

4.4/5
4.4 /5
164 Reviews

Google
4.0/5
Google CRM Properties Alex
Fine experience so far. Noted lots of accounting errors, tho. Charged us stuff that weren't supposed to be charged to us. We the owners just have to be more diligent in reviewing all the monthly owner statements to ensure accuracy and bring inaccuracies to the Managers attention. Otherwise they have been fine. Responsive on the most part and always pleasant to work with. Since we began (1.5 year), we have had 3 different managers. Bethany has been communicative and responsive. Hope things will be smooth from here...Thank you
Google
5.0/5
Google CRM Properties Nicholas
I have worked with CRM Properties for the last 7 months and I find that they truly care about resolving issues and going beyond to help. Bethany and Chris have been great to work with and look forward to establishing a long-term relationship.
CRM Properties replied:
Nicholas Urcuioli, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at CRM Properties!
Google
5.0/5
Google CRM Properties Christopher
Very pleased with CRM Properties maintenance. Thank you Stacy Gentry for all your help!!
CRM Properties replied:
Christopher, I appreciate such positive feedback. We are excited to have you as a tenant and look forward to maintaining our relationship.
Google
5.0/5
Google CRM Properties Jason
I've have worked with Chris and Julie for over 2 years now and can't say enough about this company. They have educated me on the Kokomo and Indianapolis market. When I'm ready to purchase my next investment, they will manage it for me. Julie, say hi to the girls for me and tell them what a great job they do. Thanks.
CRM Properties replied:
Jason, thank you for your kind review; we are happy to pass along your comments to the team here at CRM Properties! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Survey
4.0/5
CRM Properties Kimberly
The employees are so nice

Want to Learn More?

If you are interested in learning more about our property management services, available rental properties or have a general question about the application process, touring a home or the leasing process leave us a message and we will be in touch!

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CRM Property Management

2626 S Webster St.
Kokomo, IN 46902
P: (765) 459-8034
chris@crmproperties.net

Bethan Johnson

Turn Coordinator

Bethan is a Property Manager Assistant. She performs all property inspection and evaluations, creates tenant invoices and oversees disposition of security deposits.

Why choose CRM Properties?

We have the best selection of homes in the Kokomo area. Our staff’s dedication to customer service leads to a swift response to maintenance and tenant questions.

 

What is your screening process?

We verify income with copies of pay stubs and verification from your employer. We check court records for any judgments and criminal activity. We also contact your previous landlords directly for a referral. We will verify that the person we call is actually your landlord.

 

Are pets allowed?

Most homes allow pets. We do have breed and size restrictions. We limit the number of allowed pets and you must provide proof of vaccinations on all pets. We charge an additional $25 per month and $150 additional deposit.

 

How much is the damage deposit?

The damage deposit is equal to one month’s rent. An additional $150 is required for all pets.

 

How long of a lease must I sign?

Our leases are typically one year. During winter months we structure our leases to expire during the spring.

 

How do I pay my rent?

You can pay rent in person with a personal check, cashier’s check or money order. You may set up an e-payment or direct deposit. You may also mail your rent or use our dropbox.

 

What happens if I can’t pay my rent on time?

We do not make arrangements on rent. Rent is due on the 1st of each month. Late fees start on the 5th. If we do not receive rent by the 15th we file an eviction. You may stop the eviction if you pay rent in full prior to the eviction date.

 

How are utilities handled?

Utilities are typically the tenant’s responsibility. Utilities must be transferred into the tenants name prior to signing the lease. If the tenant is responsible for the sanitation bill and fails to pay it, we reserve the right to increase the monthly rent and include sanitation in the rent.

 

What do I do if I have a maintenance request?

Why choose CRM Properties?

 

What do you charge?

 

When do I get paid?

 

How much is the damage deposit?

 

How long will it take to get my property rented?

 

How do you market my property?

 

What is your approval process for tenants?

 

What is the tenant deposit and length of lease?

 

Do you accept pets?

 

What is the eviction process?

Amanda Mendenhall

Leasing Agent

Amanda is our Leasing Agent. She oversees property showings and screens applicants.

Bethany Shoffner

Portfolio Manager

Bethany is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience.

Hannah Dobbins

Resident Service Coordinator

Julie Mullinax

Operations Manager

Julie is our Operations Manager. She oversees the staff and the day to day operations of our company.

Heather Johnson

Property Manager

Heather is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience

Jennifer Koenig

Resident Services Coordinator

Jennifer is our Office Assistant. She assists the Property Managers with all property and social media marketing.

Amanda Marshall

Maintenance Coordinator

Theresa Cain-Rush

Property Management Assistant

Darin Olson

Maintenance Manager

Darin is our Maintenance Manager. He investigates maintenance issues and offers suggestions and estimates for repairs.

Lynda Simpson

Bookkeeper

Lynda is our Bookkeeper. She handles all accounts payable and receivables. She also coordinates all owner and tenant billing.

Chris Mullinax

Broker Owner & New Business Development

As President and Owner of CRM Properties Chris helps generate new business and works on making sure the business is compliant with all local, state and national laws and ordinances.

Call us at (765) 459-8034 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

Get A Free Rental Analysis

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