Indianapolis Property Management Services

When you’re looking for responsive, qualified property management in Indianapolis, look no further than CRM Properties. We have the experience and the local expertise to make your rental properties as profitable and successful as they can be. From rigorous tenant screening to intense preventative maintenance, we’ll be there to anticipate problems and offer solutions. Our approach to property management is full-service and comprehensive. We pay attention to every detail.

What Can CRM Property Management Do for Landlords Like Me?

We know that whether you’re a landlord with one property or an investor with dozens, the stresses are the same. What if a tenant doesn’t pay? What if my property stays vacant? What if there’s damage that goes beyond the security deposit? Don’t worry. When you work with CRM Properties, you can take back your time and your peace of mind. We have years of experience finding and screening tenants, maintaining rental homes, and protecting investments like yours so they can continue to increase in value and provide a lot of opportunity for you and your financial future.

Communication

Relationships start with communication, and we value our ability to be available and accessible. You’ll have a direct phone number and a single point of contact, so you won’t have to worry about being tossed through some bizarre maze of voicemail prompts. Your property manager will connect with you immediately after receiving your message and you’ll always know where you stand in terms of tenants, income, and opportunity.  

We take communication seriously, and our entire team embraces a strict “same day” response policy. Our owners never have to wait to hear from us.

Accounting

You should always know where you stand financially. That’s why we pay you right away; through an ACH direct deposit every month. We’ll also provide you with an online monthly statement when rent is paid. You’ll be able to see the income and expenses associated with your property, and you can access that information anytime you need it and from anywhere in the world. We provide online portals to make the flow of information efficient, transparent, and reliable. If you have any questions about statements, financial reports, inspection reports, or anything you see online, let us know.

 We offer end of year portfolio performance reviews. We will analyze income and expenses and determine the portfolio is performing at an unacceptable, acceptable or exceptional level.  

Maintenance

Tenants leave rental properties when maintenance needs are unaddressed. We won’t let that happen. At CRM Properties, we respond quickly and thoroughly. We also know that maintenance is the largest expense for most rental property owners. We train our staff and our maintenance personnel to identify which issues are the owner’s responsibility and which are the tenant’s. This keeps your costs down and holds your residents accountable for the condition of your home. We believe in preventative maintenance because it reduces the likelihood of needing expensive and emergency repairs. Our team is here 24 hours a day and seven days a week to respond to any emergencies that do arise.

Guarantees

We offer many guarantees to give owners piece of mind.

Property Management Guarantees and Services

CRM Properties is so confident in our work that we guarantee the results will meet your expectations.

Depending on which Indiana property management package you choose, we offer numerous guarantees so you can rest assured that your property is well cared for.

30 Day Lease Guarantee badge/logo

A 30-Day Lease Guarantee which protects you from extended vacancies.

Lease Guarantee badge/logo

A Lease Guarantee which protects you against excessive turnover.

Eviction Protection badge/logo

An Eviction Protection which saves you from having to shoulder all the legal fees.

Pet Damage Protection badge/logo

A Pet Damage Protection Guarantee to make sure your property is cared for.

Appliance Guarantee badge/logo

Our Appliance Guarantee, which holds us accountable as your property management company.

Wastewater Lien Guarantee badge/logo

Wastewater Lien Guarantee - a lien will not be placed on your property or we pay to remove it.


600 E. Carmel Dr. Suite 114
Carmel, IN 46032

By appointment only
317-537-0005

A happy couple looking in each other while the husband is holding the house keys

How Much Can You Get For Your Indianapolis Property?

 We can help you price your home, whether you’re renting out a single-family residence in the suburbs or a downtown loft in a multi-family apartment building. We know the Indianapolis rental market as well as all of its sub-markets. You can count on us to run the numbers, compare the competing properties, and come up with a price that’s designed to reduce your vacancy and attract the best tenants. It will also earn you the most rent.

We have years of experience managing properties in and around Indianapolis. Contact us when you’re ready to put your home on the market, and we’ll help you price it right.

Chris and Julie are great people to work with. They are honest fair and hard working. I have multiple properties with them and when I ask for things they are willing to listen and try to make things right. They are continually trying to keep their business on the cutting edge and making it better for investors. I highly recommend them.

Paul

Property Owner

Indianapolis Property Management Services:
Choose the Best Price For You

Lease-Only Services
Standard Management
Premium Management
Management Fee 10% 11%
Lease Renewal Fee $125.00 $125.00
Property Evaluation
Price Analysis
Online Marketing Package
Showing Service 7 Days per Week, 12 Hours per Day
Tenant Screening
Tenant Placement - Lease Signing
Vacant Property Updates
Move-In Inspection Form
Move-In Inspection Picture / Video Report
Dedicated Property Manager with Direct Line
24/7 Maintenance Hotline
Tenant Emergency Hotline
Rent Collection w/ Online Options and 3rd Party Sites
Lease Compliance Monitoring
Owner Portal Access
Monthly Statements Online
ACH Payment Service
Year-End Tax Statement
Move-Out Inspection Report
Move-Out Inspection Picture / Video Report
Tenant Required Liability and Renter Insurance
Annual Property Evaluation - w/ Picture Report $40.00
Pet Damage Protection
End of Year Portfolio Performance Analysis
Property Tax Payment Service
Insurance Payment Service
Utility Service Coordination
Utility Payment Service
Rent-Ready Inspection Report
30-Day Leasing Guarantee**
Lease Fulfillment Guarantee**
Sanitation Lien Guarantee
Eviction Protection**

Lease-Only Services

Property Evaluation

We offer a complete evaluation of your property. We will detail any work that needs done to make rent ready and any improvements that may increase the rental value

Price Analysis

We thoroughly research market rates to maximize the rent amount. We also provide statistics on similar rentals in the same area

Online Marketing Package

We focus on online and social media marketing. We use professional quality photos and videos for all of our marketing.

Showing Service 7 Days per Week, 12 Hours per Day

We are showing options to prospective tenants 8:00 a.m. to 8:00 p.m. seven days per week.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes employment checks, income verification, background checks, face-to-face interviews and rental history checks

Tenant Placement - Lease Signing

We have a detailed lease and all necessary addendums. Tenants must sign the lease and deliver a full month’s rent and damage deposit prior to receiving keys.

Vacant Property Updates

During times of vacancy, we update you weekly on the number of showings, feedback from the showings and the status of any applications.

Move-In Inspection Picture / Video Report

Standard Management

10% Management Fee

Lease Renewal Fee

$125.00

Property Evaluation

We offer a complete evaluation of your property. We will detail any work that needs done to make rent ready and any improvements that may increase the rental value

Price Analysis

We thoroughly research market rates to maximize the rent amount. We also provide statistics on similar rentals in the same area

Online Marketing Package

We focus on online and social media marketing. We use professional quality photos and videos for all of our marketing.

Showing Service 7 Days per Week, 12 Hours per Day

We are showing options to prospective tenants 8:00 a.m. to 8:00 p.m. seven days per week.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes employment checks, income verification, background checks, face-to-face interviews and rental history checks

Tenant Placement - Lease Signing

We have a detailed lease and all necessary addendums. Tenants must sign the lease and deliver a full month’s rent and damage deposit prior to receiving keys.

Vacant Property Updates

During times of vacancy, we update you weekly on the number of showings, feedback from the showings and the status of any applications.

Move-In Inspection Form

Prior to moving in we create a detailed move in inspection report with condition details, numerous pictures and videos where necessary

Move-In Inspection Picture / Video Report


Dedicated Property Manager with Direct Line

Each owner has a dedicated property manager that is your single point of contact for all questions.

24/7 Maintenance Hotline

Tenants have access to contact our office 24/7 with maintenance requests.

Tenant Emergency Hotline


Rent Collection w/ Online Options and 3rd Party Sites

We collect rent daily and offer tenants many options for paying such as direct deposit, ach and the ability to pay rent at most places that offer money orders

Lease Compliance Monitoring

We are constantly monitoring the property and tenant to assure they are follow all rules and regulations detailed in the lease

Owner Portal Access

Owners have anytime, anywhere access into their account where the can retrieve statements, inspection reports, end of year reports and more.

Monthly Statements Online

All owner statements are available through the owner portal

ACH Payment Service

Rent proceeds are delivered to owners through ach direct deposit on the same day every month.

Year-End Tax Statement

All required tax statements are delivered at the end of the year.

Move-Out Inspection Report

Upon the tenant vacating the property we create a detailed move out inspection report detailing the condition at move out and include numerous pictures and videos where needed.

Move-Out Inspection Picture / Video Report


Tenant Required Liability and Renter Insurance


Annual Property Evaluation w/ Picture Report

$40.00

Pet Damage Protection

Premium Property Management

11% Management Fee

Lease Renewal Fee

$125.00

Property Evaluation

We offer a complete evaluation of your property. We will detail any work that needs done to make rent ready and any improvements that may increase the rental value

Price Analysis

We thoroughly research market rates to maximize the rent amount. We also provide statistics on similar rentals in the same area

Online Marketing Package

We focus on online and social media marketing. We use professional quality photos and videos for all of our marketing.

Showing Service 7 Days per Week, 12 Hours per Day

We are showing options to prospective tenants 8:00 a.m. to 8:00 p.m. seven days per week.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes employment checks, income verification, background checks, face-to-face interviews and rental history checks

Tenant Placement - Lease Signing

We have a detailed lease and all necessary addendums. Tenants must sign the lease and deliver a full month’s rent and damage deposit prior to receiving keys.

Vacant Property Updates

During times of vacancy, we update you weekly on the number of showings, feedback from the showings and the status of any applications.

Move-In Inspection Form

Prior to moving in we create a detailed move in inspection report with condition details, numerous pictures and videos where necessary

Move-In Inspection Picture / Video Report


Dedicated Property Manager with Direct Line

Each owner has a dedicated property manager that is your single point of contact for all questions.

24/7 Maintenance Hotline

Tenants have access to contact our office 24/7 with maintenance requests.

Tenant Emergency Hotline


Rent Collection w/ Online Options and 3rd Party Sites

We collect rent daily and offer tenants many options for paying such as direct deposit, ach and the ability to pay rent at most places that offer money orders

Lease Compliance Monitoring

We are constantly monitoring the property and tenant to assure they are follow all rules and regulations detailed in the lease

Owner Portal Access

Owners have anytime, anywhere access into their account where the can retrieve statements, inspection reports, end of year reports and more.

Monthly Statements Online

All owner statements are available through the owner portal

ACH Payment Service

Rent proceeds are delivered to owners through ach direct deposit on the same day every month.

Year-End Tax Statement

All required tax statements are delivered at the end of the year.

Move-Out Inspection Report

Upon the tenant vacating the property we create a detailed move out inspection report detailing the condition at move out and include numerous pictures and videos where needed.

Move-Out Inspection Picture / Video Report


Tenant Required Liability and Renter Insurance


Annual Property Evaluation w/ Picture Report


Pet Damage Protection


End of Year Portfolio Performance Analysis

At the end of the year we evaluate the portfolios performance and look for area to improve. We then consult with the owner and formulate a plan for the next year.

Property Tax Payment Service

We can escrow and pay your property tax bill when due.

Insurance Payment Service

We can escrow and pay your property insurance when due.

Utility Service Coordination

We will coordinate service, meet utility companies, disconnect service and pay utility bills.

Utility Payment Service

We will coordinate service, meet utility companies, disconnect service and pay utility bills.

Rent-Ready Inspection Report

We do a detail evaluation on property condition. We then deliver a list of recommended repairs with estimated cost. We found this greatly reduces maintenance during times of occupancy.

30 Day Leasing Guarantee

We guarantee we will lease your property within 30 days!

Lease Fulfillment Guarantee

We guarantee the tenant we place will stay at least 9 months or we will find a new tenant for free!

Sanitation Lien Guarantee


Eviction Protection

We guarantee that if we must evict a tenant that we place, we will pay the necessary costs to remove the tenant!

Multi-property Discount for Landlords and Investors

Call Now For Details

(765) 459-8034

Some restrictions apply.

Working with CRM Properties

Choosing the best Indianapolis property management company will have a huge impact on your investment success. You need a team that’s experienced, reliable, and willing to put in the work to ensure a pleasant and profitable rental experience is easy to achieve.

That’s what we do at CRM Properties. From marketing to tenant screening to leasing and full-service management, you can count on us to maintain your property and protect your investment. We’re the Indianapolis property management leaders for a lot of reasons. Find out what it’s like to work with us.

What Our Customers Say About Us

4.4/5
4.4 /5
184 Reviews

Google
5.0/5
Google CRM Properties Ryan
Crm is one of my favorite Property Management companys to work for. Bethan i s my contact and is very kind and courteous and also very professional. I would definitely recommend their services to renters and Property owners.
Google
1.0/5
Google CRM Properties Tyler
I have been living in one of the rentals in the North side of Kokomo for just over a year. Let me make you aware of some of the shadyness that has gone down so you might have the chance to make a more informed choice when renting. 1). FEES. Ensure that you read the contract very closely as some fees and the exact prices are listed and a reasonable person would agree to them. What you won't see is that if you have a problem with the HVAC system or breakers and then call someone because it's unreasonably hot it your house they charge you 86$ because you didn't know that the breaker was tripped. (Keep in mind the contractor who wired the house never labeled anything) So being a reasonable person I dispute the charges during the annual pet inspection. (75$ fee for the inspection on top of the 25$ pet fee you pay monthly). Lastly about fees you should know that if you rent a say 600$ a month house like me it's common to end up getting charged an extra 150$-250$ in fees so you really end up paying about 800$ a month on rent for a house that might have a value of 45,000$. Woah! you get into this expecting 625$ with the pet fee and utilities and they throw a 800$+ bill at you during the pandemic, what do you do? Let me tell you what happens! You pay it by any means necessary because they don't care about you and they make sure to let you know! All of your payment goes to fees before it goes to rent! That's right so say you pay 700$ of the 800$ for rent and try to pay the "fees next week" you actually only paid the 200$ in fees and 500$ in rent. They do this so they can get away with charging you late fees for having fees. 2.) Communicating! they advertise that you can communicate effectively with the payment portal, this is not true if you have a question about a fee it won't get answered and then you'll still get charged for that fee! It's perfect! 3.) Value! At the rate in which I am paying rents and attempting to keep up with fees and paying fees on late fees it would be more effective for me to purchase a $200,000 house and pay the mortgage because that's what this is turning into. I don't think this is moral business practice and if you are looking to rent from CRM properties I would say probably not I will probably maintain this for another year and since I can clearly afford 700 plus dollars of rent on a monthly basis I'll buy a house where they can't charge me agreegious fees that are yearly worth more than the property tax that's owed for the property!
Google
5.0/5
Google CRM Properties Passion
I had a breezy move in experience for my very first home thanks to CRM Properties. Amanda Mendenhall was prompt with answering any questions I had as well as contacted me with all necessary steps and information to make my application/document signing process simple. She is eager and not demanding which made me feel confident about purchasing a new home which I already felt a little nervous about as you’d imagine. Also! When I walked in my home right after I got my keys, they had placed a welcome home basket in my kitchen full of some goodies like extra paper towel and a candle. It was a nice surprise and showed how they really put thought into making their clients happy. 🙂
CRM Properties replied:
Thank you so much for the kind words, we're so happy to have helped you find your first home! Please let us know if there's anything else we can do. Thank you!
Google
4.0/5
Google CRM Properties Kendal
Bethany was a really big help in finding a place for my roommate and I! She was realistic with pricing and even gave us options for lease agreements!
Google
4.0/5
Google CRM Properties Keiths
Amanda mendenhall was very helpful and responsive to all my questions and needs. The process was much smoother with her help. I'm grateful for the opportunity and very happy with my home.
CRM Properties replied:
Hi Keith, thank you for taking the time to leave a review for us at CRM Properties. We're so happy we could make this a smooth process for you and hope to continue meeting your expectations!

Want to Learn More?

If you are interested in learning more about our property management services, available rental properties or have a general question about the application process, touring a home or the leasing process leave us a message and we will be in touch!

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CRM Property Management

2626 S Webster St.
Kokomo, IN 46902
P: (765) 459-8034
chris@crmproperties.net
(By Appointment Only)

CRM Property Management

600 E. Carmel Dr. Suite 114
Carmel, IN 46032
P: (317) 537-0005
(By Appointment Only)