Indianapolis Property Management Services

When you’re looking for responsive, qualified property management in Indianapolis, look no further than CRM Properties. We have the experience and the local expertise to make your rental properties as profitable and successful as they can be. From rigorous tenant screening to intense preventative maintenance, we’ll be there to anticipate problems and offer solutions. Our approach to property management is full-service and comprehensive. We pay attention to every detail.

What Can CRM Property Management Do for Landlords Like Me?

We know that whether you’re a landlord with one property or an investor with dozens, the stresses are the same. What if a tenant doesn’t pay? What if my property stays vacant? What if there’s damage that goes beyond the security deposit? Don’t worry. When you work with CRM Properties, you can take back your time and your peace of mind. We have years of experience finding and screening tenants, maintaining rental homes, and protecting investments like yours so they can continue to increase in value and provide a lot of opportunity for you and your financial future.

Communication

Relationships start with communication, and we value our ability to be available and accessible. You’ll have a direct phone number and a single point of contact, so you won’t have to worry about being tossed through some bizarre maze of voicemail prompts. Your property manager will connect with you immediately after receiving your message and you’ll always know where you stand in terms of tenants, income, and opportunity.  

We take communication seriously, and our entire team embraces a strict “same day” response policy. Our owners never have to wait to hear from us.

Accounting

You should always know where you stand financially. That’s why we pay you right away; through an ACH direct deposit every month. We’ll also provide you with an online monthly statement when rent is paid. You’ll be able to see the income and expenses associated with your property, and you can access that information anytime you need it and from anywhere in the world. We provide online portals to make the flow of information efficient, transparent, and reliable. If you have any questions about statements, financial reports, inspection reports, or anything you see online, let us know.

 We offer end of year portfolio performance reviews. We will analyze income and expenses and determine the portfolio is performing at an unacceptable, acceptable or exceptional level.  

Maintenance

Tenants leave rental properties when maintenance needs are unaddressed. We won’t let that happen. At CRM Properties, we respond quickly and thoroughly. We also know that maintenance is the largest expense for most rental property owners. We train our staff and our maintenance personnel to identify which issues are the owner’s responsibility and which are the tenant’s. This keeps your costs down and holds your residents accountable for the condition of your home. We believe in preventative maintenance because it reduces the likelihood of needing expensive and emergency repairs. Our team is here 24 hours a day and seven days a week to respond to any emergencies that do arise.

Guarantees

We offer many guarantees to give owners piece of mind.

Property Management Guarantees and Services

CRM Properties is so confident in our work that we guarantee the results will meet your expectations.

Depending on which Indiana property management package you choose, we offer numerous guarantees so you can rest assured that your property is well cared for.

30 Day Lease Guarantee badge/logo

A 30-Day Lease Guarantee which protects you from extended vacancies.

Lease Guarantee badge/logo

A Lease Guarantee which protects you against excessive turnover.

Eviction Protection badge/logo

An Eviction Protection which saves you from having to shoulder all the legal fees.

Pet Damage Protection badge/logo

A Pet Damage Protection Guarantee to make sure your property is cared for.

Appliance Guarantee badge/logo

Our Appliance Guarantee, which holds us accountable as your property management company.

Wastewater Lien Guarantee badge/logo

Wastewater Lien Guarantee - a lien will not be placed on your property or we pay to remove it.

A happy couple looking in each other while the husband is holding the house keys

How Much Can You Get For Your Indianapolis Property?

 We can help you price your home, whether you’re renting out a single-family residence in the suburbs or a downtown loft in a multi-family apartment building. We know the Indianapolis rental market as well as all of its sub-markets. You can count on us to run the numbers, compare the competing properties, and come up with a price that’s designed to reduce your vacancy and attract the best tenants. It will also earn you the most rent.

We have years of experience managing properties in and around Indianapolis. Contact us when you’re ready to put your home on the market, and we’ll help you price it right.

Chris and Julie are great people to work with. They are honest fair and hard working. I have multiple properties with them and when I ask for things they are willing to listen and try to make things right. They are continually trying to keep their business on the cutting edge and making it better for investors. I highly recommend them.

Paul

Property Owner

Indianapolis Property Management Services:
Choose the Best Price For You

Lease-Only Services
Standard Management
Premium Management
Management Fee 10% 11%
Lease Renewal Fee $125.00 $125.00
Property Evaluation
Price Analysis
Online Marketing Package
Showing Service 7 Days per Week, 12 Hours per Day
Tenant Screening
Tenant Placement - Lease Signing
Vacant Property Updates
Move-In Inspection Form
Move-In Inspection Picture / Video Report
Dedicated Property Manager with Direct Line
24/7 Maintenance Hotline
Tenant Emergency Hotline
Rent Collection w/ Online Options and 3rd Party Sites
Lease Compliance Monitoring
Owner Portal Access
Monthly Statements Online
ACH Payment Service
Year-End Tax Statement
Move-Out Inspection Report
Move-Out Inspection Picture / Video Report
Tenant Required Liability and Renter Insurance
Annual Property Evaluation - w/ Picture Report $40.00
Pet Damage Protection
End of Year Portfolio Performance Analysis
Property Tax Payment Service
Insurance Payment Service
Utility Service Coordination
Utility Payment Service
Rent-Ready Inspection Report
30-Day Leasing Guarantee**
Lease Fulfillment Guarantee**
Sanitation Lien Guarantee
Eviction Protection**

Lease-Only Services

Property Evaluation

We offer a complete evaluation of your property. We will detail any work that needs done to make rent ready and any improvements that may increase the rental value

Price Analysis

We thoroughly research market rates to maximize the rent amount. We also provide statistics on similar rentals in the same area

Online Marketing Package

We focus on online and social media marketing. We use professional quality photos and videos for all of our marketing.

Showing Service 7 Days per Week, 12 Hours per Day

We are showing options to prospective tenants 8:00 a.m. to 8:00 p.m. seven days per week.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes employment checks, income verification, background checks, face-to-face interviews and rental history checks

Tenant Placement - Lease Signing

We have a detailed lease and all necessary addendums. Tenants must sign the lease and deliver a full month’s rent and damage deposit prior to receiving keys.

Vacant Property Updates

During times of vacancy, we update you weekly on the number of showings, feedback from the showings and the status of any applications.

Move-In Inspection Picture / Video Report

Standard Management

10% Management Fee

Lease Renewal Fee

$125.00

Property Evaluation

We offer a complete evaluation of your property. We will detail any work that needs done to make rent ready and any improvements that may increase the rental value

Price Analysis

We thoroughly research market rates to maximize the rent amount. We also provide statistics on similar rentals in the same area

Online Marketing Package

We focus on online and social media marketing. We use professional quality photos and videos for all of our marketing.

Showing Service 7 Days per Week, 12 Hours per Day

We are showing options to prospective tenants 8:00 a.m. to 8:00 p.m. seven days per week.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes employment checks, income verification, background checks, face-to-face interviews and rental history checks

Tenant Placement - Lease Signing

We have a detailed lease and all necessary addendums. Tenants must sign the lease and deliver a full month’s rent and damage deposit prior to receiving keys.

Vacant Property Updates

During times of vacancy, we update you weekly on the number of showings, feedback from the showings and the status of any applications.

Move-In Inspection Form

Prior to moving in we create a detailed move in inspection report with condition details, numerous pictures and videos where necessary

Move-In Inspection Picture / Video Report


Dedicated Property Manager with Direct Line

Each owner has a dedicated property manager that is your single point of contact for all questions.

24/7 Maintenance Hotline

Tenants have access to contact our office 24/7 with maintenance requests.

Tenant Emergency Hotline


Rent Collection w/ Online Options and 3rd Party Sites

We collect rent daily and offer tenants many options for paying such as direct deposit, ach and the ability to pay rent at most places that offer money orders

Lease Compliance Monitoring

We are constantly monitoring the property and tenant to assure they are follow all rules and regulations detailed in the lease

Owner Portal Access

Owners have anytime, anywhere access into their account where the can retrieve statements, inspection reports, end of year reports and more.

Monthly Statements Online

All owner statements are available through the owner portal

ACH Payment Service

Rent proceeds are delivered to owners through ach direct deposit on the same day every month.

Year-End Tax Statement

All required tax statements are delivered at the end of the year.

Move-Out Inspection Report

Upon the tenant vacating the property we create a detailed move out inspection report detailing the condition at move out and include numerous pictures and videos where needed.

Move-Out Inspection Picture / Video Report


Tenant Required Liability and Renter Insurance


Annual Property Evaluation w/ Picture Report

$40.00

Pet Damage Protection

Premium Property Management

11% Management Fee

Lease Renewal Fee

$125.00

Property Evaluation

We offer a complete evaluation of your property. We will detail any work that needs done to make rent ready and any improvements that may increase the rental value

Price Analysis

We thoroughly research market rates to maximize the rent amount. We also provide statistics on similar rentals in the same area

Online Marketing Package

We focus on online and social media marketing. We use professional quality photos and videos for all of our marketing.

Showing Service 7 Days per Week, 12 Hours per Day

We are showing options to prospective tenants 8:00 a.m. to 8:00 p.m. seven days per week.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes employment checks, income verification, background checks, face-to-face interviews and rental history checks

Tenant Placement - Lease Signing

We have a detailed lease and all necessary addendums. Tenants must sign the lease and deliver a full month’s rent and damage deposit prior to receiving keys.

Vacant Property Updates

During times of vacancy, we update you weekly on the number of showings, feedback from the showings and the status of any applications.

Move-In Inspection Form

Prior to moving in we create a detailed move in inspection report with condition details, numerous pictures and videos where necessary

Move-In Inspection Picture / Video Report


Dedicated Property Manager with Direct Line

Each owner has a dedicated property manager that is your single point of contact for all questions.

24/7 Maintenance Hotline

Tenants have access to contact our office 24/7 with maintenance requests.

Tenant Emergency Hotline


Rent Collection w/ Online Options and 3rd Party Sites

We collect rent daily and offer tenants many options for paying such as direct deposit, ach and the ability to pay rent at most places that offer money orders

Lease Compliance Monitoring

We are constantly monitoring the property and tenant to assure they are follow all rules and regulations detailed in the lease

Owner Portal Access

Owners have anytime, anywhere access into their account where the can retrieve statements, inspection reports, end of year reports and more.

Monthly Statements Online

All owner statements are available through the owner portal

ACH Payment Service

Rent proceeds are delivered to owners through ach direct deposit on the same day every month.

Year-End Tax Statement

All required tax statements are delivered at the end of the year.

Move-Out Inspection Report

Upon the tenant vacating the property we create a detailed move out inspection report detailing the condition at move out and include numerous pictures and videos where needed.

Move-Out Inspection Picture / Video Report


Tenant Required Liability and Renter Insurance


Annual Property Evaluation w/ Picture Report


Pet Damage Protection


End of Year Portfolio Performance Analysis

At the end of the year we evaluate the portfolios performance and look for area to improve. We then consult with the owner and formulate a plan for the next year.

Property Tax Payment Service

We can escrow and pay your property tax bill when due.

Insurance Payment Service

We can escrow and pay your property insurance when due.

Utility Service Coordination

We will coordinate service, meet utility companies, disconnect service and pay utility bills.

Utility Payment Service

We will coordinate service, meet utility companies, disconnect service and pay utility bills.

Rent-Ready Inspection Report

We do a detail evaluation on property condition. We then deliver a list of recommended repairs with estimated cost. We found this greatly reduces maintenance during times of occupancy.

30 Day Leasing Guarantee

We guarantee we will lease your property within 30 days!

Lease Fulfillment Guarantee

We guarantee the tenant we place will stay at least 9 months or we will find a new tenant for free!

Sanitation Lien Guarantee


Eviction Protection

We guarantee that if we must evict a tenant that we place, we will pay the necessary costs to remove the tenant!

Multi-property Discount for Landlords and Investors

Call Now For Details

(765) 459-8034

Some restrictions apply.

Working with CRM Properties

Choosing the best Indianapolis property management company will have a huge impact on your investment success. You need a team that’s experienced, reliable, and willing to put in the work to ensure a pleasant and profitable rental experience is easy to achieve.

That’s what we do at CRM Properties. From marketing to tenant screening to leasing and full-service management, you can count on us to maintain your property and protect your investment. We’re the Indianapolis property management leaders for a lot of reasons. Find out what it’s like to work with us.

What Our Customers Say About Us

4.4/5
4.4 /5
165 Reviews

Google
5.0/5
Google CRM Properties Brenda
Steve. Was on time and told us what he was going to do. His work is really great. We can step out back an not going to fall. Stacy was good on getting things setup. We appreciate very thing that they both did to help us . Thanks. Brenda n Rickey
Google
5.0/5
Google CRM Properties 6773
I really appreciate Stacey and CD for getting my stove situation taken care of. Stay well
Google
4.0/5
Google CRM Properties Alex
Fine experience so far. Noted lots of accounting errors, tho. Charged us stuff that weren't supposed to be charged to us. We the owners just have to be more diligent in reviewing all the monthly owner statements to ensure accuracy and bring inaccuracies to the Managers attention. Otherwise they have been fine. Responsive on the most part and always pleasant to work with. Since we began (1.5 year), we have had 3 different managers. Bethany has been communicative and responsive. Hope things will be smooth from here...Thank you
Google
5.0/5
Google CRM Properties Nicholas
I have worked with CRM Properties for the last 7 months and I find that they truly care about resolving issues and going beyond to help. Bethany and Chris have been great to work with and look forward to establishing a long-term relationship.
CRM Properties replied:
Nicholas Urcuioli, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at CRM Properties!
Google
5.0/5
Google CRM Properties Christopher
Very pleased with CRM Properties maintenance. Thank you Stacy Gentry for all your help!!
CRM Properties replied:
Christopher, I appreciate such positive feedback. We are excited to have you as a tenant and look forward to maintaining our relationship.

Want to Learn More?

If you are interested in learning more about our property management services, available rental properties or have a general question about the application process, touring a home or the leasing process leave us a message and we will be in touch!

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CRM Property Management

2626 S Webster St.
Kokomo, IN 46902
P: (765) 459-8034
chris@crmproperties.net
(By Appointment Only)