Property evaluations are an important part of successful rental experiences. They can set the tone with the tenant and document a property’s condition. Evaluations also hold the tenant responsible and accountable throughout the tenancy. They also detail the condition of the property at move-out.

There are a few evaluations throughout the course of a lease that are beneficial to us as property managers and you as the owner. We partner with a company called Z Inspector to do our inspections. It is a great app we use that allows us to go into the property and take pictures and videos. We can also create a customized report with a lot of information. We can even do voice recordings with information which details the condition of the property.

Creating a Move-In ReportCreating a Move-In Report

The first inspection we do is our move-in report. As soon as we get a tenant approved for the property, we will go in and detail the condition of the property. We will go through the property and take a lot of pictures and videos and take a lot of notes. We will document things within the property that are new and anything that might be slightly damaged or problematic. The tenant signs the review and agrees to the property condition.

Property Compliance Walk-ThroughProperty Compliance Walk-Through

Once the tenant is in the property, we do a walk-through within the first six to nine months. This is to look for a couple of things. We want to make sure the tenants are taking good care of the property. We are also making sure the tenant is complying with the lease. This is really helpful at maybe catching a bad tenant before they can do a lot of damage to the property.

While walking through the home, we’ll take some pictures and create a report that’s available to both the tenants and the owner at all times.

Creating a Move-Out ReportCreating a Move-Out Report

We also do the move-out inspection report. This report is similar to the move-in report. As soon as the tenant moves out, we basically go back and look at every single thing we documented during the move-in report. It’s important to compare the move-in pictures to the move-out pictures. It provides evidence in case there is damage.

Annual Pet InspectionsAnnual Pet Inspections

If the tenant has a pet, we require the tenant to purchase an annual pet inspection. This allows us to go through the property and make sure that the pet is not damaging the home. This is a great protection program, and we use the same Z Inspector app.

Once we are done with all these inspections, we put them into our software, making them available to owners and tenants for review. If you are an out-of-state owner, this is a great way to really keep eyes on your property. You don’t have to just hear us say that everything is fine; you can actually see the report for yourself.

Our owners constantly tell us this is one of their favorite services that we offer. It brings great value to our clients. If you have any questions about our inspection and evaluation process, please do not hesitate to contact us at CRM Properties.

Bethan Johnson

Turn Coordinator

Bethan is a Property Manager Assistant. She performs all property inspection and evaluations, creates tenant invoices and oversees disposition of security deposits.

Why choose CRM Properties?

We have the best selection of homes in the Kokomo area. Our staff’s dedication to customer service leads to a swift response to maintenance and tenant questions.


What is your screening process?

We verify income with copies of pay stubs and verification from your employer. We check court records for any judgments and criminal activity. We also contact your previous landlords directly for a referral. We will verify that the person we call is actually your landlord.


Are pets allowed?

Most homes allow pets. We do have breed and size restrictions. We limit the number of allowed pets and you must provide proof of vaccinations on all pets. We charge an additional $25 per month and $150 additional deposit.


How much is the damage deposit?

The damage deposit is equal to one month’s rent. An additional $150 is required for all pets.


How long of a lease must I sign?

Our leases are typically one year. During winter months we structure our leases to expire during the spring.


How do I pay my rent?

You can pay rent in person with a personal check, cashier’s check or money order. You may set up an e-payment or direct deposit. You may also mail your rent or use our dropbox.


What happens if I can’t pay my rent on time?

We do not make arrangements on rent. Rent is due on the 1st of each month. Late fees start on the 5th. If we do not receive rent by the 15th we file an eviction. You may stop the eviction if you pay rent in full prior to the eviction date.


How are utilities handled?

Utilities are typically the tenant’s responsibility. Utilities must be transferred into the tenants name prior to signing the lease. If the tenant is responsible for the sanitation bill and fails to pay it, we reserve the right to increase the monthly rent and include sanitation in the rent.


What do I do if I have a maintenance request?

Why choose CRM Properties?


What do you charge?


When do I get paid?


How much is the damage deposit?


How long will it take to get my property rented?


How do you market my property?


What is your approval process for tenants?


What is the tenant deposit and length of lease?


Do you accept pets?


What is the eviction process?

Amanda Mendenhall

Leasing Agent

Amanda is our Leasing Agent. She oversees property showings and screens applicants.

Bethany Shoffner

Portfolio Manager

Bethany is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience.

Hannah Dobbins

Resident Service Coordinator

Julie Mullinax

Operations Manager

Julie is our Operations Manager. She oversees the staff and the day to day operations of our company.

Heather Johnson

Property Manager

Heather is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience

Jennifer Koenig

Resident Services Coordinator

Jennifer is our Office Assistant. She assists the Property Managers with all property and social media marketing.

Amanda Marshall

Maintenance Coordinator

Theresa Cain-Rush

Property Management Assistant

Darin Olson

Maintenance Manager

Darin is our Maintenance Manager. He investigates maintenance issues and offers suggestions and estimates for repairs.

Lynda Simpson


Lynda is our Bookkeeper. She handles all accounts payable and receivables. She also coordinates all owner and tenant billing.

Chris Mullinax

Broker Owner & New Business Development

As President and Owner of CRM Properties Chris helps generate new business and works on making sure the business is compliant with all local, state and national laws and ordinances.

Call us at (765) 459-8034 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

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