When you work with a professional Kokomo property management company, you want to be sure the services you receive match your expectations. At CRM Properties, we are excited to tell owners about the guarantees we provide. Property management guarantees are important because they do two things:

Give the owner piece of mind and help them feel like things are being taken care of; and,
Hold us accountable to make sure we are doing our job the way we said we would do it.

These are new to our company, and we want to explain why they’re so valuable to owners and landlords.

30 Day Leasing Guarantee30 Day Leasing Guarantee

Our 30 Day Leasing Guarantee is great because it protects your bottom line. You won’t have to worry about losing money on long vacancy periods. Our guarantee says that from the point the property is ready to occupy, we will screen applicants, find a qualified tenant, and place that tenant in the property within 30 days of it being ready.

Lease Fulfillment GuaranteeLease Fulfillment Guarantee

Next, we have a Lease Fulfillment Guarantee which balances the first guarantee. It protects you from the temptation to simply rush someone into your property. We want to place tenants who will pay rent, take care of your home, and fulfill the entire lease term. With this guarantee, we promise the tenant that we place in the property will stay a full 12 months. That gives you great peace of mind that the tenant is not going to leave early. If the tenant does break the lease and leave early, it will not cost you because of this guarantee.

Eviction Protection GuaranteeEviction Protection Guarantee

Owners are often worried about the potential for tenant evictions. With this guarantee, you won’t have to worry about the risk and the expense associated with evictions. If we have to evict a tenant for any reason, all the fees associated with the eviction process are absorbed by us. The owner never has to worry about what an eviction could cost them.

Pet Damage Protection GuaranteePet Damage Protection Guarantee

Our Pet Damage Protection Guarantee states that if we approve the tenant to move in with a pet and that pet does any kind of damage, we will pay for any costs associated with that damage. The pets we place are often well-behaved, but many owners worry about dogs tearing up carpets. If your property needs replacement carpet because of a pet we’ve approved, we will pay for it.

Guarantees Against Sewage LiensGuarantees Against Sewage Liens

In our rental market, tenants have to pay the sewage/trash bill for the property. If the tenant does not pay that, a lien gets placed on the property. With this guarantee, we promise you a lien will never get placed on the property due to the tenant not paying that bill. If for some reason it does, we will pay all the costs associated with removing the lien.

These guarantees are a great addition to our services, and we’re excited to tell you more. Please contact us at CRM Properties.

Bethan Johnson

Turn Coordinator

Bethan is a Property Manager Assistant. She performs all property inspection and evaluations, creates tenant invoices and oversees disposition of security deposits.

Why choose CRM Properties?

We have the best selection of homes in the Kokomo area. Our staff’s dedication to customer service leads to a swift response to maintenance and tenant questions.

 

What is your screening process?

We verify income with copies of pay stubs and verification from your employer. We check court records for any judgments and criminal activity. We also contact your previous landlords directly for a referral. We will verify that the person we call is actually your landlord.

 

Are pets allowed?

Most homes allow pets. We do have breed and size restrictions. We limit the number of allowed pets and you must provide proof of vaccinations on all pets. We charge an additional $25 per month and $150 additional deposit.

 

How much is the damage deposit?

The damage deposit is equal to one month’s rent. An additional $150 is required for all pets.

 

How long of a lease must I sign?

Our leases are typically one year. During winter months we structure our leases to expire during the spring.

 

How do I pay my rent?

You can pay rent in person with a personal check, cashier’s check or money order. You may set up an e-payment or direct deposit. You may also mail your rent or use our dropbox.

 

What happens if I can’t pay my rent on time?

We do not make arrangements on rent. Rent is due on the 1st of each month. Late fees start on the 5th. If we do not receive rent by the 15th we file an eviction. You may stop the eviction if you pay rent in full prior to the eviction date.

 

How are utilities handled?

Utilities are typically the tenant’s responsibility. Utilities must be transferred into the tenants name prior to signing the lease. If the tenant is responsible for the sanitation bill and fails to pay it, we reserve the right to increase the monthly rent and include sanitation in the rent.

 

What do I do if I have a maintenance request?

Why choose CRM Properties?

 

What do you charge?

 

When do I get paid?

 

How much is the damage deposit?

 

How long will it take to get my property rented?

 

How do you market my property?

 

What is your approval process for tenants?

 

What is the tenant deposit and length of lease?

 

Do you accept pets?

 

What is the eviction process?

Amanda Mendenhall

Leasing Agent

Amanda is our Leasing Agent. She oversees property showings and screens applicants.

Bethany Shoffner

Portfolio Manager

Bethany is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience.

Hannah Dobbins

Resident Service Coordinator

Julie Mullinax

Operations Manager

Julie is our Operations Manager. She oversees the staff and the day to day operations of our company.

Heather Johnson

Property Manager

Heather is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience

Jennifer Koenig

Resident Services Coordinator

Jennifer is our Office Assistant. She assists the Property Managers with all property and social media marketing.

Amanda Marshall

Maintenance Coordinator

Theresa Cain-Rush

Property Management Assistant

Darin Olson

Maintenance Manager

Darin is our Maintenance Manager. He investigates maintenance issues and offers suggestions and estimates for repairs.

Lynda Simpson

Bookkeeper

Lynda is our Bookkeeper. She handles all accounts payable and receivables. She also coordinates all owner and tenant billing.

Chris Mullinax

Broker Owner & New Business Development

As President and Owner of CRM Properties Chris helps generate new business and works on making sure the business is compliant with all local, state and national laws and ordinances.

Call us at (765) 459-8034 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

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