Many property owners don’t want to hire a property management company to save a few dollars, but self-management comes with its own set of challenges. Property management requires a lot of time and energy. In order to decide what option is the best, you must be aware of and understand the duties you will be taking on if you decide to self-manage.  Here are some of the landlord duties that you will have to embrace: 



Handling maintenance can be a huge headache. You will need to repair maintenance issues and emergencies as well as respond to tenant complaints. When maintenance is not done well it can become a real problem putting your investment at risk. Research has shown that not responding to maintenance reports is one of the main reasons why tenants do not renew their leases. If you want a long-term tenant, you will need to handle maintenance like a pro. As a landlord, you are also responsible for protecting the safety of their tenants. You need to make sure the property complies with all local building and safety codes. 


Here are some building and safety codes (these can differ depending on the state or city) :


  •     Lead-Based Paint for Properties Built Before 1978.
  •     Toxic Mold
  •     Asbestos
  •     Maximum Number of People Per Unit
  •     Smoke Detectors
  •     Carbon Monoxide Detectors
  •     Safety Guards on Windows
  •     Plumbing
  •     Electrical Wiring



When your properties are vacant, you are losing money. Finding good tenants is one of the most common challenges that landlords face. Finding your next tenant involves more than just putting an ad online or a sign outside your property. You will need to make property visits, talk to prospective tenants, do property showings and collect rental applications. You will also need to screen tenants. Tenant screening is a vital part of the leasing process. A thorough tenant screening is one of the best tools you will have to protect your investment.


Market Your Rental Property 

The way your property is marketed will have a huge impact on how fast it is rented and a critical factor in reducing a vacancy period. If you want to rent your properties faster you will need a good marketing plan, you want to make sure that your property stands out and attracts the most tenants possible.


Rent Collection

People usually think rent collection is easy. Unfortunately, this is not the case. You will need to be handling late payments, partial payments, and other financial issues that may arise with tenants. You will also need to communicate with your tenant over such issues. 


Other Landlord Duties

  •     Lease Enforcement
  •     Evictions
  •     Insurance
  •     Taxes
  •     Tenant turnover
  •     Inspections
  •     Raising rent


Hiring a property management company will give you peace of mind and alleviate your stress. At CRM Properties we have the experience, tools, and resources to effectively manage your property and maximize the rental value of your home.


Bethan Johnson

Turn Coordinator

Bethan is a Property Manager Assistant. She performs all property inspection and evaluations, creates tenant invoices and oversees disposition of security deposits.

Why choose CRM Properties?

We have the best selection of homes in the Kokomo area. Our staff’s dedication to customer service leads to a swift response to maintenance and tenant questions.


What is your screening process?

We verify income with copies of pay stubs and verification from your employer. We check court records for any judgments and criminal activity. We also contact your previous landlords directly for a referral. We will verify that the person we call is actually your landlord.


Are pets allowed?

Most homes allow pets. We do have breed and size restrictions. We limit the number of allowed pets and you must provide proof of vaccinations on all pets. We charge an additional $25 per month and $150 additional deposit.


How much is the damage deposit?

The damage deposit is equal to one month’s rent. An additional $150 is required for all pets.


How long of a lease must I sign?

Our leases are typically one year. During winter months we structure our leases to expire during the spring.


How do I pay my rent?

You can pay rent in person with a personal check, cashier’s check or money order. You may set up an e-payment or direct deposit. You may also mail your rent or use our dropbox.


What happens if I can’t pay my rent on time?

We do not make arrangements on rent. Rent is due on the 1st of each month. Late fees start on the 5th. If we do not receive rent by the 15th we file an eviction. You may stop the eviction if you pay rent in full prior to the eviction date.


How are utilities handled?

Utilities are typically the tenant’s responsibility. Utilities must be transferred into the tenants name prior to signing the lease. If the tenant is responsible for the sanitation bill and fails to pay it, we reserve the right to increase the monthly rent and include sanitation in the rent.


What do I do if I have a maintenance request?

Why choose CRM Properties?


What do you charge?


When do I get paid?


How much is the damage deposit?


How long will it take to get my property rented?


How do you market my property?


What is your approval process for tenants?


What is the tenant deposit and length of lease?


Do you accept pets?


What is the eviction process?

Amanda Mendenhall

Leasing Agent

Amanda is our Leasing Agent. She oversees property showings and screens applicants.

Bethany Shoffner

Portfolio Manager

Bethany is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience.

Hannah Dobbins

Resident Service Coordinator

Julie Mullinax

Operations Manager

Julie is our Operations Manager. She oversees the staff and the day to day operations of our company.

Heather Johnson

Property Manager

Heather is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience

Jennifer Koenig

Resident Services Coordinator

Jennifer is our Office Assistant. She assists the Property Managers with all property and social media marketing.

Amanda Marshall

Maintenance Coordinator

Theresa Cain-Rush

Property Management Assistant

Darin Olson

Maintenance Manager

Darin is our Maintenance Manager. He investigates maintenance issues and offers suggestions and estimates for repairs.

Lynda Simpson


Lynda is our Bookkeeper. She handles all accounts payable and receivables. She also coordinates all owner and tenant billing.

Chris Mullinax

Broker Owner & New Business Development

As President and Owner of CRM Properties Chris helps generate new business and works on making sure the business is compliant with all local, state and national laws and ordinances.

Call us at (765) 459-8034 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

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