At CRM Properties we are truly committed to the business of property management better and that is why we are proud members of the National Association of Residential Property Managers (NARPM).  We have invested a lot of time and education in order to be part of NARPM and when choosing a property management company you want a team that you can trust completely. It is important that the property management company that you hire has received proper education and training. Getting a property manager that is a member of NARPM can only benefit you and your investment.

 

What is NARPM

The National Association of Residential Property Managers (NARPM) is an association of real estate professionals who know first-hand the unique problems and challenges of managing single-family and small residential properties. NARPM promotes a high standard of business ethics, professionalism, and fair housing practice. NARPM members have to take a mandatory ethics class every four years. The Association also certifies its members in the standards and practices of the residential property management industry and promotes continuing professional education.

 

Education and experience are crucial factors in successfully managing a property. Most states require property managers to have a real estate license but unfortunately, property management education isn’t a huge part of the real estate licensing process. Hiring a NARPM member ensures that your property manager has met specific and ongoing education and experience which protect you as a rental property owner. Being a NARPM member helps property managers stay on top of the latest laws and regulations locally as well as nationwide, rent values, vacancy factors, and real estate market trends.

NARPM members:

  • Have access to numerous educational opportunities.
  • Adhere to the highest Standards of Professionalism and Code of Ethics.
  • Know important pending legislative items that affect your property.
  • Have rental applications and consistent screening policies to meet legal obligations
  • Perform thorough move-in and move-out property evaluations.
  • Are personally familiar with reputable painters, electricians, roofers, chimney cleaners, carpenters, landscapers, furnace and appliance repairmen, and other maintenance professionals.
  • Are able to effectively negotiate with tenants, handle difficult issues and enforce the terms of the rental agreement.
  • Have the ability to recover NSF checks, evict tenants, and collect bad debts.

 

As NARPM members we have a higher level of experience and property management industry knowledge that helps us manage your rental homes. At CRM Properties we want to provide a great service and by being part of NARPM we can better serve our clients providing them with the newest information and solving any problems they may have with their real estate investments. Choose a NARPM Property Manager to help manage your property today.

 

Bethan Johnson

Turn Coordinator

Bethan is a Property Manager Assistant. She performs all property inspection and evaluations, creates tenant invoices and oversees disposition of security deposits.

Why choose CRM Properties?

We have the best selection of homes in the Kokomo area. Our staff’s dedication to customer service leads to a swift response to maintenance and tenant questions.

 

What is your screening process?

We verify income with copies of pay stubs and verification from your employer. We check court records for any judgments and criminal activity. We also contact your previous landlords directly for a referral. We will verify that the person we call is actually your landlord.

 

Are pets allowed?

Most homes allow pets. We do have breed and size restrictions. We limit the number of allowed pets and you must provide proof of vaccinations on all pets. We charge an additional $25 per month and $150 additional deposit.

 

How much is the damage deposit?

The damage deposit is equal to one month’s rent. An additional $150 is required for all pets.

 

How long of a lease must I sign?

Our leases are typically one year. During winter months we structure our leases to expire during the spring.

 

How do I pay my rent?

You can pay rent in person with a personal check, cashier’s check or money order. You may set up an e-payment or direct deposit. You may also mail your rent or use our dropbox.

 

What happens if I can’t pay my rent on time?

We do not make arrangements on rent. Rent is due on the 1st of each month. Late fees start on the 5th. If we do not receive rent by the 15th we file an eviction. You may stop the eviction if you pay rent in full prior to the eviction date.

 

How are utilities handled?

Utilities are typically the tenant’s responsibility. Utilities must be transferred into the tenants name prior to signing the lease. If the tenant is responsible for the sanitation bill and fails to pay it, we reserve the right to increase the monthly rent and include sanitation in the rent.

 

What do I do if I have a maintenance request?

Why choose CRM Properties?

 

What do you charge?

 

When do I get paid?

 

How much is the damage deposit?

 

How long will it take to get my property rented?

 

How do you market my property?

 

What is your approval process for tenants?

 

What is the tenant deposit and length of lease?

 

Do you accept pets?

 

What is the eviction process?

Amanda Mendenhall

Leasing Agent

Amanda is our Leasing Agent. She oversees property showings and screens applicants.

Bethany Shoffner

Portfolio Manager

Bethany is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience.

Hannah Dobbins

Resident Service Coordinator

Julie Mullinax

Operations Manager

Julie is our Operations Manager. She oversees the staff and the day to day operations of our company.

Heather Johnson

Property Manager

Heather is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience

Jennifer Koenig

Resident Services Coordinator

Jennifer is our Office Assistant. She assists the Property Managers with all property and social media marketing.

Amanda Marshall

Maintenance Coordinator

Theresa Cain-Rush

Property Management Assistant

Darin Olson

Maintenance Manager

Darin is our Maintenance Manager. He investigates maintenance issues and offers suggestions and estimates for repairs.

Lynda Simpson

Bookkeeper

Lynda is our Bookkeeper. She handles all accounts payable and receivables. She also coordinates all owner and tenant billing.

Chris Mullinax

Broker Owner & New Business Development

As President and Owner of CRM Properties Chris helps generate new business and works on making sure the business is compliant with all local, state and national laws and ordinances.

Call us at (765) 459-8034 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

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