One of the most important aspects of property management is how you collect rent. As a landlord, you want to make it easy for your tenants to pay rent each month so that they don’t have any excuses for not paying their rent. But you also want to think about your safety and time. In the past landlords used to collect rent going from door to door. Nowadays there are several ways that you can collect rent. 


Today it is rare to see landlords collect rent from door to door but there are still some that do it. It might seem like a simple way of collecting rent but we would never advise you to do this. It is dangerous apart from time-consuming. Think about it if you go from door to door every month people are going to know your routine and know you walk around with cash. Don’t put yourself at risk. One of the most simple and convenient ways to collect rent is online. Do not ever accept cash. Cash has no paper trail and it is almost impossible to prove in court. Ultimately going from door to door or accepting cash is more stress and time. 


Paying online is the most efficient and effective way to collect rent. You don’t have to rely on your tenants mailing you the checks and then wait again to cash it. It is a simple and safe way to collect rent. It helps you to save time & money. No more knocking on renters’ doors. No more waiting for checks to arrive or worry about losing them. Everything is stored online and can be easily proved in court. With online payment, you won’t need to worry about sending invoices. Payments are deposited directly into your account. You don’t have to share any account information with your renters and neither do they. 


One of the biggest benefits of paying online is being informed. You can be on vacation and not have to worry about collecting rent. You will be constantly informed and can check-in on payments anytime. You will be able to check on rent payments anywhere on the world with wifi connection. Most softwares will let you see who has made a payment, who still needs to pay. Online payment means better organization. You can quickly view breakdowns of payments by property. 


Many sites offer online payment services to landlords. If you don’t own a property management software then Pay Pal can be an option. The bad thing is that it can take several days to process. Another option is Cozy, a free property management software. You can receive deposits, monthly rent payments, and other bills directly in your bank account at no charge to you. Avail is another option that has online payment. 


If you would rather not have to worry about rent collection, consider working with a property management company. At CRM Properties, not only do we collect rent payments for you, but we also deal with all the tenant’s complaints, handle maintenance issues and fill vacancies. 


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Learn more about us and our services!



Bethan Johnson

Turn Coordinator

Bethan is a Property Manager Assistant. She performs all property inspection and evaluations, creates tenant invoices and oversees disposition of security deposits.

Why choose CRM Properties?

We have the best selection of homes in the Kokomo area. Our staff’s dedication to customer service leads to a swift response to maintenance and tenant questions.


What is your screening process?

We verify income with copies of pay stubs and verification from your employer. We check court records for any judgments and criminal activity. We also contact your previous landlords directly for a referral. We will verify that the person we call is actually your landlord.


Are pets allowed?

Most homes allow pets. We do have breed and size restrictions. We limit the number of allowed pets and you must provide proof of vaccinations on all pets. We charge an additional $25 per month and $150 additional deposit.


How much is the damage deposit?

The damage deposit is equal to one month’s rent. An additional $150 is required for all pets.


How long of a lease must I sign?

Our leases are typically one year. During winter months we structure our leases to expire during the spring.


How do I pay my rent?

You can pay rent in person with a personal check, cashier’s check or money order. You may set up an e-payment or direct deposit. You may also mail your rent or use our dropbox.


What happens if I can’t pay my rent on time?

We do not make arrangements on rent. Rent is due on the 1st of each month. Late fees start on the 5th. If we do not receive rent by the 15th we file an eviction. You may stop the eviction if you pay rent in full prior to the eviction date.


How are utilities handled?

Utilities are typically the tenant’s responsibility. Utilities must be transferred into the tenants name prior to signing the lease. If the tenant is responsible for the sanitation bill and fails to pay it, we reserve the right to increase the monthly rent and include sanitation in the rent.


What do I do if I have a maintenance request?

Why choose CRM Properties?


What do you charge?


When do I get paid?


How much is the damage deposit?


How long will it take to get my property rented?


How do you market my property?


What is your approval process for tenants?


What is the tenant deposit and length of lease?


Do you accept pets?


What is the eviction process?

Amanda Mendenhall

Leasing Agent

Amanda is our Leasing Agent. She oversees property showings and screens applicants.

Bethany Shoffner

Portfolio Manager

Bethany is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience.

Hannah Dobbins

Resident Service Coordinator

Julie Mullinax

Operations Manager

Julie is our Operations Manager. She oversees the staff and the day to day operations of our company.

Heather Johnson

Property Manager

Heather is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience

Jennifer Koenig

Resident Services Coordinator

Jennifer is our Office Assistant. She assists the Property Managers with all property and social media marketing.

Amanda Marshall

Maintenance Coordinator

Theresa Cain-Rush

Property Management Assistant

Darin Olson

Maintenance Manager

Darin is our Maintenance Manager. He investigates maintenance issues and offers suggestions and estimates for repairs.

Lynda Simpson


Lynda is our Bookkeeper. She handles all accounts payable and receivables. She also coordinates all owner and tenant billing.

Chris Mullinax

Broker Owner & New Business Development

As President and Owner of CRM Properties Chris helps generate new business and works on making sure the business is compliant with all local, state and national laws and ordinances.

Call us at (765) 459-8034 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

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