It is in your best interest to minimize the number of vacancies in your properties. You need to avoid vacancies, because if a tenant isn’t paying rent then you are not receiving cash flow and you have to pay for the property’s monthly expenses. Ultimately you are losing money. You want to fill vacancies fast and make sure you place a good tenant in your property quickly. 


Vacancies can happen for a number of reasons. A tenant might lose their job and can’t afford to pay rent anymore or maybe they got a new job in another State. But most vacancies happen because the tenant wants to move-out. Research has shown that not responding to maintenance reports is one of the reasons why tenants don’t renew their leases. So make sure you are giving great customer service and that your property is in great condition. 


Now we are going to give you a few tips on how to reduce vacancy rates. The first tip is to try to keep the property in great shape. You should schedule a visit /walkthrough to the property at least once per year. This will help you stay on top of anything that might need corrective action. Create a checklist on what to look for. The checklist should include air filters, furnace, leaks & air conditioning. This walkthrough will help you keep the property looking good and it will be faster to get it ready for the next tenant to move in. If the house looks bad it gives the impression that the landlord is not going to perform the necessary maintenance in the house and that will only attract bad tenants.


A further tip is to offer an incentive to the current tenant. If you have a great tenant in your rental, you want to keep them. If your tenant has been in the house for a couple of years and the house is losing its appeal, offer to replace the countertops or carpets. Provide upgrades to improve the home. If you know that they are good tenants and that they are not going to damage it then you know that they are going to take care of any of the improvements you make and it ultimately adds value to your home. 


The last tip is to aggressively market your unit. There is a lot more to it than just putting out a sign. The more exposure your property gets, the more applications you will get, which allows you to be more strict in your screening standards and get higher quality tenants. Your main goal is to get your property rented as quickly as possible and to a high-quality tenant. Nowadays digital advertising is one of the best places to spread the word about your listing. The first thing you need to keep in mind when creating your ad is to not violate the Fair Housing Act guidelines. You have to be very careful with your word choices when advertising your property. One simple rule to follow that will keep you out of trouble is to describe the property, not who you think might be a potential tenant. Focus on the property, describe its characteristics and amenities. Take high-quality photos that will help the prospective tenants visualize the space. Photos that will help them know if their furniture will fit. A good ad also includes the rent price & security deposit. This will help you reduce phone calls and unnecessary questions. 

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Bethan Johnson

Turn Coordinator

Bethan is a Property Manager Assistant. She performs all property inspection and evaluations, creates tenant invoices and oversees disposition of security deposits.

Why choose CRM Properties?

We have the best selection of homes in the Kokomo area. Our staff’s dedication to customer service leads to a swift response to maintenance and tenant questions.


What is your screening process?

We verify income with copies of pay stubs and verification from your employer. We check court records for any judgments and criminal activity. We also contact your previous landlords directly for a referral. We will verify that the person we call is actually your landlord.


Are pets allowed?

Most homes allow pets. We do have breed and size restrictions. We limit the number of allowed pets and you must provide proof of vaccinations on all pets. We charge an additional $25 per month and $150 additional deposit.


How much is the damage deposit?

The damage deposit is equal to one month’s rent. An additional $150 is required for all pets.


How long of a lease must I sign?

Our leases are typically one year. During winter months we structure our leases to expire during the spring.


How do I pay my rent?

You can pay rent in person with a personal check, cashier’s check or money order. You may set up an e-payment or direct deposit. You may also mail your rent or use our dropbox.


What happens if I can’t pay my rent on time?

We do not make arrangements on rent. Rent is due on the 1st of each month. Late fees start on the 5th. If we do not receive rent by the 15th we file an eviction. You may stop the eviction if you pay rent in full prior to the eviction date.


How are utilities handled?

Utilities are typically the tenant’s responsibility. Utilities must be transferred into the tenants name prior to signing the lease. If the tenant is responsible for the sanitation bill and fails to pay it, we reserve the right to increase the monthly rent and include sanitation in the rent.


What do I do if I have a maintenance request?

Why choose CRM Properties?


What do you charge?


When do I get paid?


How much is the damage deposit?


How long will it take to get my property rented?


How do you market my property?


What is your approval process for tenants?


What is the tenant deposit and length of lease?


Do you accept pets?


What is the eviction process?

Amanda Mendenhall

Leasing Agent

Amanda is our Leasing Agent. She oversees property showings and screens applicants.

Bethany Shoffner

Portfolio Manager

Bethany is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience.

Hannah Dobbins

Resident Service Coordinator

Julie Mullinax

Operations Manager

Julie is our Operations Manager. She oversees the staff and the day to day operations of our company.

Heather Johnson

Property Manager

Heather is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience

Jennifer Koenig

Resident Services Coordinator

Jennifer is our Office Assistant. She assists the Property Managers with all property and social media marketing.

Amanda Marshall

Maintenance Coordinator

Theresa Cain-Rush

Property Management Assistant

Darin Olson

Maintenance Manager

Darin is our Maintenance Manager. He investigates maintenance issues and offers suggestions and estimates for repairs.

Lynda Simpson


Lynda is our Bookkeeper. She handles all accounts payable and receivables. She also coordinates all owner and tenant billing.

Chris Mullinax

Broker Owner & New Business Development

As President and Owner of CRM Properties Chris helps generate new business and works on making sure the business is compliant with all local, state and national laws and ordinances.

Call us at (765) 459-8034 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

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