When we’re talking to landlords and investors who are looking for professional property management services, we like to discuss what makes us different from other property management companies. We find there are a few things that really set us apart from the other companies out there.

CRM Properties is a One-Stop ShopCRM Properties is a One-Stop Shop

One of the first things we feel we offer that others do not is that we are really a one-stop shop for real estate investments. We offer real estate investing consultations and education. We help our owners and landlords learn more about real estate investing. As licensed real estate agents, we have the ability to help you purchase properties. We are experts on buying rental homes and investment properties. We can help you go through the local MLS, and we have a lot of pocket listings to help you find that perfect rental property to purchase.

We also offer full construction for property renovations. We can be the general contractor and do all the work for you. When you buy a property and you need help getting it ready to occupy, we can do as little or as much as you want to handle that property renovation.

The bread and butter of what we do is our full-service property management. We can handle the day-to-day management of your property on all levels.

Providing Property Management GuaranteesProviding Property Management Guarantees

Our guarantees set us apart from our competitors. These guarantees include:

  • 30-day Leasing Guarantee.
  • 12-month Tenant Guarantee.
  • Eviction Guarantee.
  • Pet Guarantee.
  • Waste & Water Lien Guarantee.

Property Evaluation ProcessProperty Evaluation Process

Not a lot of management companies are doing property evaluations, and we find them to be invaluable in maintaining the property’s condition and keeping good tenants placed. We do a move-in evaluation prior to the tenant taking residence. This includes a report with lots of pictures and videos to detail the condition of the property upon move-in. The tenant will sign the report to show they agree with the move-in inspection.

We also do a lease compliance walk-through once the tenant is in place. Within the first nine months, we will do a thorough walk-through of the property to see if:

  • The tenant is complying with the lease.
  • The tenant is taking good care of the property.

Again, we’ll provide pictures and notes to show how the property looks with the tenant living there. It allows us to catch any potential issues before they become time-consuming and costly.

If the tenants have a pet in the property, we will do an annual pet inspection. We require the tenants to purchase a pet inspection, and once a year we will walk through to make sure the pet is not damaging the home and that the tenant is being responsible with their pet.

The last inspection we do is our move-out inspection. The move-out inspection is the same as the move-in, where we compare it to what we documented before the tenant began living there. This helps us to address any items and determine if problems should be classified as normal wear and tear or if the damages are the tenant’s responsibility.

These are just three of the things that set us apart. There’s a lot more we can tell you. If you have any questions regarding our points of difference, please do not hesitate to contact us at CRM Properties.

Bethan Johnson

Turn Coordinator

Bethan is a Property Manager Assistant. She performs all property inspection and evaluations, creates tenant invoices and oversees disposition of security deposits.

Why choose CRM Properties?

We have the best selection of homes in the Kokomo area. Our staff’s dedication to customer service leads to a swift response to maintenance and tenant questions.

 

What is your screening process?

We verify income with copies of pay stubs and verification from your employer. We check court records for any judgments and criminal activity. We also contact your previous landlords directly for a referral. We will verify that the person we call is actually your landlord.

 

Are pets allowed?

Most homes allow pets. We do have breed and size restrictions. We limit the number of allowed pets and you must provide proof of vaccinations on all pets. We charge an additional $25 per month and $150 additional deposit.

 

How much is the damage deposit?

The damage deposit is equal to one month’s rent. An additional $150 is required for all pets.

 

How long of a lease must I sign?

Our leases are typically one year. During winter months we structure our leases to expire during the spring.

 

How do I pay my rent?

You can pay rent in person with a personal check, cashier’s check or money order. You may set up an e-payment or direct deposit. You may also mail your rent or use our dropbox.

 

What happens if I can’t pay my rent on time?

We do not make arrangements on rent. Rent is due on the 1st of each month. Late fees start on the 5th. If we do not receive rent by the 15th we file an eviction. You may stop the eviction if you pay rent in full prior to the eviction date.

 

How are utilities handled?

Utilities are typically the tenant’s responsibility. Utilities must be transferred into the tenants name prior to signing the lease. If the tenant is responsible for the sanitation bill and fails to pay it, we reserve the right to increase the monthly rent and include sanitation in the rent.

 

What do I do if I have a maintenance request?

Why choose CRM Properties?

 

What do you charge?

 

When do I get paid?

 

How much is the damage deposit?

 

How long will it take to get my property rented?

 

How do you market my property?

 

What is your approval process for tenants?

 

What is the tenant deposit and length of lease?

 

Do you accept pets?

 

What is the eviction process?

Amanda Mendenhall

Leasing Agent

Amanda is our Leasing Agent. She oversees property showings and screens applicants.

Bethany Shoffner

Portfolio Manager

Bethany is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience.

Hannah Dobbins

Resident Service Coordinator

Julie Mullinax

Operations Manager

Julie is our Operations Manager. She oversees the staff and the day to day operations of our company.

Heather Johnson

Property Manager

Heather is one of our Property Managers. She is the single point of contact for owners and oversees the tenant experience

Jennifer Koenig

Resident Services Coordinator

Jennifer is our Office Assistant. She assists the Property Managers with all property and social media marketing.

Amanda Marshall

Maintenance Coordinator

Theresa Cain-Rush

Property Management Assistant

Darin Olson

Maintenance Manager

Darin is our Maintenance Manager. He investigates maintenance issues and offers suggestions and estimates for repairs.

Lynda Simpson

Bookkeeper

Lynda is our Bookkeeper. She handles all accounts payable and receivables. She also coordinates all owner and tenant billing.

Chris Mullinax

Broker Owner & New Business Development

As President and Owner of CRM Properties Chris helps generate new business and works on making sure the business is compliant with all local, state and national laws and ordinances.

Call us at (765) 459-8034 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

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